Taxis in Stanmore, Middlesex

The booking was excellent(Rick was very helpful, courteous and beat the lowest quote I had, whilst actually taking note and consideration to arrange an appropriate driver for my elderly father too!)The lovely driver was on time, very helpful,kind and patiently waited and assisted my father too. Will be using again and highly recommended

Absolutely fabulous just took a cab from this company driver was so helpful

All the time i call jubilee cars i speak with martin and my bookings goes well but this time when i speak with ray he was RUDE with me its not the first time i had this its so Unethical if i could give negative stars I would. I'm absolutely appalled by the customer service at jubilee cars . I was lied to by staff who told me my driver was at the agreed pick up location when he wasn't at all, and after making me wait 1 hour and 20 mins after my scheduled pick they refused to offer any kind of compensation. Please save your money and do not use this company, completely unreliable and RUDE!

Been using this company for years. Lately the telephone operative has been displaying an Extremely nasty manner. The phone was hung up twice after answer, when l called back was told, " can't hear" very abruptly hung uk again. I called back & was told no cabs available. When l mentioned his mannerism, and asked for a manager was just told rather rudely no one available & hung up again. Absolutely disgusting behaviour. Over the years it's gotten worse. I will not be using this service again & will definitely be spreading the word. Your customers make or break your business! Never forget that! Very nasty phone manners. No decency! No training ! Shame on you!

The driver arrived 25 minutes late -no apology. Grunted at me rather than saying hello or checking my name and the car smelled badly. Not only was there no perspex to protect passenger and driver in these covid times, but the driver was not even wearing a mask, which I thought was mandatory The driver was rude and shouted at me when I opened the window to orotect myself with some fresh air. His whole manner was arrogant, abrupt and and rude.. Will never be using Fleetline again especially as this is not the first time ive experienced issues with them. I rang the next day. The man who answered was also rude unprofessional talked over me and didnt take the issues or my upset seriously.

My aunt used this company to travel from a location in Pinner but will not be using them ever again. The driver did not know the area at all and despite using the sat nav ended up miles from where they needed to be. My aunt then had to direct him to the correct area. He then tried to overcharge her which resulted in a phone call having to be made to the office to clarify the original price quoted. And if that wasn,t bad enough he then refused to take her card as payment insisting on cash. My aunt is 75 years old and the whole experience was very stressful for her so we would definitly not recommend this company

No response yet they are meant to be 24hr cars