• 1

    Torbay Taxis Ltd

  • 01803 211611

    01803 211611

  • 55 Belgrave Road Torquay TQ25HZ
Reviews

Overall rating from 3 customers

(This overall rating will include your review soon)
  • 1 Report review »
    in Newton Abbot -

    I booked a taxi last week and got a text to confirm my booking for 23:00. At 22:50, I had a missed call. When I called back a few minutes later (waiting outside in the dark in a lane) I was told that my taxi had to be going back to Torbay, not Teignbridge so were cancelling. We were furious! Not only did we have children to get home for, but the fact that they had booked and confirmed where we were going to and then cancelled with only 10 minutes notice instead of contacting me at 7pm when I had booked it. It was the first time we had used this taxi service and I definitely wont bother giving them business next time! Disgusting customer service. If I could give zero stars, I would. If it had been a young woman on her own or a little old granny leaving the church hall with no way to get home and barely any phone signal, things could have been a much worse. Sort yourselves out Torbay Taxis!

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  • 1 Report review »
    in Torquay -

    Terrible! Bunch o amateurs you will never get anywhere ontime

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  • 2 Report review »
    in 18 Underidge Drive -

    I booked a taxi from Isaac Merrit in Paignton at approx.2:00pm.I received text at 2:09pm that it had been dispatched.At 2:11pm I was told it had arrived.I waited almost 10 mins outside in the rain,then went back inside.At 2:19 I was told I was not to be found. I have been a customer for over two years,and have never had such a problem. Yet, when I report it to someone in authority, I am dismissed without a credible explanation or apology.I am told that this person is Richard M. I have stated that I no longer wish to be a customer. I should be grateful for a response. Regards R.Mutlow

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