Taxis in TS13

Had a taxi booked that I had booked the day before and it didn't even turn up after an hour of waiting. We tried and tried to call and find out about it but couldn't get through.

Its 5:41am, I just had a driver spam call my number and leave 8 voicemails that were all silent , It says Ive placed an order but it was cancelled due to no payment but I swear on my life I I never even booked this taxi, I have college at 9 and Ive just been woken up to spam calling from a driver , so confused

Daughter ordered taxi and when arrived demanded payment up front. Was to and from a residential address in a “nice” area. Driver was very abrupt and rude in the demand. Now I have no issue with payment up front if really required generally in a flight risk situation but it was a £3-80 fare with a sober single girl involved. Turned them away as was not willing to risk putting her in there with his appalling attitude

Use as a last resort they are rude and dont turn uo

Be sure to book well in advance to get these guys. We left it too late and had to book our holiday transfers with another local firm for our 2:00am pick up for Manchester. The dodgy unreliable a-holes didn't show up for is. We eventually got picked up over 1 hour late with no apology in a dirty heap of scrap. Dave at Moorside cannot be beaten on quality of service or value for money or punctuality by anyone.

Absolutely fantastic. Picked up party of 10 from different locations, all on time and comfortable clean minibus. Highly recommend and will definitely use again. Thank you Dave!

There really isn't anything more that I can add to the reviews that have been placed before mine. Moorside most definitely is the most professional minibus and taxi firm that we have ever used.

Got to be the friendliest taxi company in the country.

A word of advice for anyone wanting to use the excellent services of Moorside. Book early as these guys are so busy that on the last two occasions we have had to use the awful other firm who quite frankly were an unreliable and over priced joke. We've booked next year's transfers with Dave already not wanting to have to go through that again.

Ordered a taxi sat evening on the 16th of July on line . So as not to miss taxi went directly outside of address I was at so as not to miss it ! Taxi incidentally indicated 15 mins , my phone rang indicating taxi had arrived and also having took my money with the online booking no taxi arrived ! Tried calling no answer have used this firm for years and the latter getting worse . I now will never use this outfit ever again as seem to be becoming a cowboy outfit pitch up when they feel like it . One unsatisfied X customer

I rang these twice on Saturday night, they said they were sending someone out to pick us but both taxi's never arrived so missed my night out. Would not rely on this company again whether it's the cheapest or not.

Good service and cheap as you going to get in boro

cheapest in town

Rang their business by accident and the bratty girl who answered the call was rude and hung up in my face before I even had the chance to apologise. I've only been in Middlesbrough a few times, but if that's what the customer service is like at A1 taxis then I'll more than gladly take an uber.

this is a firm well worth taking into account. have had several journeys and all been on time. far different from previous firm which regularly did not turn up

DO NOT USE STOKESLEY TAXIS!!! Contacted several local taxi companies for Newcastle airport transfers and was impressed with their initial response so booked transfers with them. A day and a half before travelling I contacted them to advise of 20 minute change to flight times. They responded and said they didnt have a driver for the return even though theyd taken my booking a couple of months ago. They werent even going to let me know they had an issue and offered no apology (I have the emails as proof). We would have been left stranded in the early hours of Sunday morning with 3 young children!!! We managed to get transfers with another local company but at an additional cost due to the short notice. Be warned, avoid this company at all costs!!!

went for a bike ride, forgot mobile. Got a puncture and no spare inner tube. walked to the spar hutton rudby who kindly let me use the phone but no one at home so started walking. then a vision arrived in the shape of a silver transit mini bus from Stokesley taxis. i flagged it down and asked how much to Stokesley? £10 was the reply great I said I cant take you I have to pick up a part is there another mini bus? yes but i have to pick up the part I'm not a rocket scientist but taxis pick up fares and take them where they want to go and get paid for it which is what i wanted but no they had to use a transit mini bus to pick up a part for a transit mini bus it must have been a massive part then people wonder why boro taxis are so large they pick up paying fares when they are wanted and go where you want to go imagine that!!! a local firm for local people i think not....i shall be putting boro taxis on my quick dial pathetic

Didnt turn up, cant contact direct

Dont even bother booking, dont even turn up

Didnt turn up, disgusting service

Only given 1 star because you cant give 0, turned up at wrong address, left me stranded, disgraceful

The man was very very rude, unhelpful and overcharged me thinking i didnt know the prices.

Charge what they want Rip-off

If you need to be somewhere on time AVOID they don't give a cac about clocks.

Beneath contempt, unprofessional, just plan low.

If I order a taxi and it comes 12 minutes late the I try a different company BYE.

Driver drove erratically. My fare was £3.40 but from £10 he only gave me £5 change. Didnt feel comfortable at as a single female passenger. Definitely wont use again