• 1

    Widnes Britannia Taxis

  • 0151 424 5577

    0151 424 5577

  • Hough Green Station House Liverpool Road Widnes WA87XU
Reviews

Overall rating from 16 customers

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  • 1 Report review »
    in Widnes -

    Ordered in advance this taxi to collect my daughters to take them to an appointment. They left my daughters waiting for a taxi that eventually turned up 25 minutes late and so they were very late to their appointment. Not good to leave a 17 year old and 13 year old waiting so long for their taxi.

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  • 1 Report review »
    in Widnes -

    The taxi failed to show, just to go to Widnes town centre December 2020. Would not use them again a at all.

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  • 1 Report review »
    in Widnes -

    We asked for a taxi to collect us from our home, to just take us into Widnes town centre. The taxi failed to show up, so we cancelled the taxi and went for the bus, this was September 2019. We will never use Brittannia Taxis ever again, as they are unprofessional and unreliable September 2019.

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  • 1 Report review »
    in Widnes -

    We asked for a taxi, later in the morning of the 16th December 2020, just to take us to Widnes Town centre. Brttiania taxis did not show so at 11.20 am we cancelled the Ravi from coming. All in one morning Britannia taxis, had failed to send a taxi for 8.00am and 11.00 am to come to the same address. All this did for us was confirm, that Brittannia taxis can not give any form of taxi service at all. We will not under any circumstances now, use Brittannia taxis at all as they are not a professional taxi service, and so unreliable 16th December 2020.

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  • 1 Report review »
    in Widnes -

    Brittannia taxis, have just proved to us that it does not matter when you ask for a taxi, and how you order a taxi will not come no matter what. All they focused their attention on was how to give a bad customer service and a bad taxi service. Their general manners of staff on the phone, and reply, response was downright rude,disgusting and ridiculous behaviour. We will never use Brittannia Taxis ever again. 18th December 2020.

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  • 1 Report review »
    in Widnes -

    This was also in April 2020, my husband's employer had ordered a taxi from his workplace in Widnes, just so he could get home. Yes, you have guessed it, they even failed to turn up in the evening at 8.30pm to pick up my husband, and bring him home. My husband then had to go and get a bus and ftood for another half an hour before a bus came. We will never use Brittannia taxis ever again April 2020.

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  • 1 Report review »
    in Widnes -

    We again pre- booked a taxi in 2019, to take us to rivendell garden centre in Widnes. Yes, you guessed it they that is Brittannia taxis did not show again. We will not use Brittannia taxis ever again. September 2019.

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  • 1 Report review »
    in Widnes -

    Two years ago we again pre-booked a taxi with Brittannia Taxis the day before we needed it, the next day was a Sunday and it was Father's Day, we had dinner reservations and we had to get to my Father's house who was 89 the time. The taxi did not show, and we then had to ask my 89 year old Father to come and collect us, when we finally arrived at the restaurant, we had our lunch 1 half hours late, as the result of the disgusting service from Brittannia taxis. We will not use Brittannia Taxis ever again.

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  • 1 Report review »
    in Widnes -

    Brittannia Taxis, failed to show when my husband had pre-booked a taxi for the next morning for 8.00 am. My husband had a medical appointment and as a result, then had to cancel the taxi coming at 8.20 am, as if the taxi had come there was no point getting in it as my husband was then going to miss appointment in Warrington! There lack of appologies and disgusting response means we will not use them ever again. This taxi service, does not give any taxi service at all December 16th 2020.

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  • 1 Report review »
    in Widnes -

    Awful service, lie about "being outside" refuse to apologise.

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  • 2 Report review »
    in Widnes -

    Fine during the week, I'm a regular, doesn't count for anything at the weekend. 45 mins, no sign, rang Delta 15 mins as promised.

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  • 1 Report review »
    in Widnes -

    Appalling appalling service. My nan was waiting for a taxi for over an hour. She ordered one at 1.40 pm to get to a medical appointment at the widnes walk in centre at 2.50pm, to give herself plenty of time to get there. She waited till 2.30 with nothing then phoned repeatedly they gave her excuse after excuse consequently she missed her appointment. I was at University or I would have taken her. She is not well and it was an essential appointment. I am shocked and disgusted at this behaviour!!! Ridiculous. DO NOT phone this taxi service.

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  • 1 Report review »
    in widnes -

    if you wont a widnes taxi ring a widnes firm that will arrive and know where to go not a Liverpool taxi firm with know drivers in widnes what a waste of time

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  • 1 Report review »
    in Widnes -

    Dreadful. If I could score zero rating I would do. Booked two taxi yesterday/today 15-16/06/18. First 8am - arrived 8:50am - after three chase up calls. Although in Widnes, ended up with a Knowsley driver who to be fair was pleasant and apologetic, but that is not the point. Second 2am - never arrived - still waiting 12:30pm! After a variety of chase up calls only to be told there was only ONE taxi cab working in Widnes! Absolute joke. Enough said.

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  • 1 Report review »
    in Widnes -

    Before this firm got taken over by Britannia it was spot on. But it is a total joke now. Drivers have no ideasy where anything is ... and thats even if they bother to actually pick up. Get a call back but the taxi is not there. Have the option to call through to the driver... they don't answer. Call the operative... they blatantly lie saying the driver picked up the wrong fare... it is such a low standard of customer service. Shameful and totally disgraceful. Yuve ruined what was the best taxi firm in widnes. Bad experiences spread further than good ones. I will make sure my numerous terrible expierences with this firm is shared with all. Hopefully it will eventually restore back to its previous great quality.

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  • 5 Report review »
    in Widnes -

    After using Britannia cars for quite some time now I can honestly say I had an absolutely amazing service with them. I left my iphone in the back of the cab and after calling it and receiving no answer, I was thnking I might not get it back and would have to buy a new one. But then the driver popped around to the house and dropped it off. I am so grateful! And would whole-heartedly recommend them to anyone who needs a car/cab! The drivers are so friendly and very chatty, which is always good. They also have a very fast and reliable service and I will most definitely call upon them again in future. Thank you so much!

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