Taxis in WS12

I've been left waiting from 20minutes to an hour on NUMEROUS occasions and when they've just pit the prices up its not acceptable. Its not the drivers fault but the office is not passing them the jobs early enough despite phone calls to the office to remind them

Truly appalling service- couldnt find house, then took couple approximately 8 miles out of the way instead of taking direct route, then charged double the normal price on the premise that it was after 12 prices ( was at an 11.30 pick up). When I phoned to complain, hung up on me twice. Dreadful.

Had a taxi a few times from the Bloxwich radio team and will recommend an use again as they are very well mannered drivers and do there job professionally and honestly Im giving you a 5 For your services well managed firm thanks (malleh chaata ka ne oh) good job guys keep it up

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

Very good service an clean cars

Excellent service all round,on time,professional,lovely vehicle.Highly recommend

Have used them lots and all the family always on time are are very cheap compared with other taxis would recommend

Dropped off at Yates's reasonable fare all good.

Went out of their way to get a driver off his break to take us to Rugely Trent Valley after London Midland cancelled our train. Excellent service and very friendly staff. If only all taxi companies were this good!

DO NOT USE - absolutely useless. Pre-booked but they did not turn up. Said they couldn't find address even after I had given them detailed instructions.

rubbish, always late they never have a driver on request and dont turn up to prebookings sometimes.

Disgraceful

Always are late. Never have they turned up on time.

Was told that they had taxi but would not send to me because they wanted me to choose them over another taxi firm and because I didn't they refuse to send me one well they won't be getting my money again or anyone I know,the guy on the phone raged questions at me like a psycho partner like I cheated on him then changed the fact he had a cab to he didn't I would avoid this company there homophobic views are bad enough then there the state of there vehicle, the fact they get there family to give them good reviews on fbook is a joke they delete the rest,ran by men who are stuck in the stone age I have reported them and if anyone else get problems with them go to the council

I love this taxi company. They are always there when you need them. The driver i had helped me with the pushchair and my bags. They are the best company in cannock. Will defo use them again.x

Excellent on time, friendly just what you want when need a taxi. ps car was nice and clean too

I got recommended from a friend and well worth it. he came on time, very pleasant and help with bags in boot and to the door. Will use again for sure!!!!!!! Thanks

i love the operator haych, best in the game. thanks for the service mush

Shocking customer service, they've endded up knicking £7 quid from Us. Wife was waiting from pickup time I came out five minutes later and they claimed we were a no show. They didn't phone us to say they had arrived like every other taxi firm does. We booked with the in bound driver paid up front and was told it would be him picking us up. According to them they had sent out a different car and driver to pick us up. We weren't told about that. The (sarcastic) polite operator who had by now called me a liar and my wife said she can't help us and hung up. Seriously shocking. Do not use. Avoid. The way we were handled in all my years has been the most outrageous service sector slurry of customer service I have ever witnessed. In some respects it deserves an award of recognition. I salute you.

Called for a taxi to take me home from hospital, being pregnant and having just been discharged after having surgery I could barely walk or stand. Stood in the cold and rain for the taxi to speed past me completely without even slowing down. The driver then called me very rudely saying 'where are you I'm going now there was no one there' absolute liar and when I repeatedly told him how ill I was he refused to pick me up and said 'yeah well you can call someone else' and hung up on me. Leaving me in tears and on the verge of collapsing. Nearly 30 minutes later another driver came and drove so erratically that my stitches were pulling then they still charged me full price with no real apology. Disgusting that they employ people like that. Will never use again.