Taxis in WV13

I've been left waiting from 20minutes to an hour on NUMEROUS occasions and when they've just pit the prices up its not acceptable. Its not the drivers fault but the office is not passing them the jobs early enough despite phone calls to the office to remind them

Truly appalling service- couldnt find house, then took couple approximately 8 miles out of the way instead of taking direct route, then charged double the normal price on the premise that it was after 12 prices ( was at an 11.30 pick up). When I phoned to complain, hung up on me twice. Dreadful.

Had a taxi a few times from the Bloxwich radio team and will recommend an use again as they are very well mannered drivers and do there job professionally and honestly Im giving you a 5 For your services well managed firm thanks (malleh chaata ka ne oh) good job guys keep it up

Mom order a taxi was £5 so she gave him £10 said sorry got no charge will be back soon to give her the money still waiting. I phone them and told them I want the money drop off mine and how dear you rip off a o.a.p

Friendly polite staff

Rude staff and unreliable service. Should be ashamed of yourselves.

Booked a car for the end of a wedding at midnight, original fare £11. Called at 12.03am to be told our taxi was another 15 minutes away. Called at 12.23am when it had not arrived and was told another 15 minutes. Called at 12.49am when it still had not arrived to be told the driver had listed us as no-shows. Asked them to send another car, which arrived promptly but with a £29.70 fare. Called at 1.00am and was told this was a new job as their GPS showed the driver had been there. Got out the car and ordered an Uber, which is what you and anyone in the area should do instead. NEVER, NEVER, NEVER use these charlatans for anything.

The worst taxi firm to come out of Wolverhampton, Don't waste your for advance bookings, as you will be waiting for pigs to fly the skies above; drivers moan about amount of drivers working for firm, and the £109 base fee they have to pay and duly over charge you ; to many unprofessional driver holding personal conversions, the list goes on. The council should do the right thing, and look into poorly run business which is allowed to expand without any problem at all, but at customers dismay

WOW!!!!!! Trained to overcharge and lie. I can not put NO stars. Asked for Executive pick up, paid for an Executive pick up. They confirmed a Mercedes E-Class or a BMW........ and then a Mazda turned up. Mazda.

I had a taxi on Saturday 3rd June for a 50th birthday ECC sports & social Wolverhampton. I phoned them at 11.40pm to book a taxi for my return at 1am. 1am came & they didn't turn up, so phoned them back & said that they were running late & will be 20 mins. I said I'd pre-booked & shouldn't of been late as I was on my own, didn't seem bothered so I said ok & put phone down & carried on waiting, at this point there wasn't many people around & by 1.10am I was on my own in not the best areas a bit scary. At 1.20am I phoned back to say taxi still hadn't turned up & they said to me because I put the phone down the taxi had been cancelled never told me & I was left with nothing to pick me up. I'm utterly disgusted with the way they treated me leaving a vulnerable women on her own. I have used Alpha taxis in Willenhall for years but will never use them again after this they don't deserve my custom. Disgraceful!!!!!

Taxi never arrived, despite pre booking. Nobody called to let me know there was a problem, was very late to my appointment.

DO NOT USE - absolutely useless. Pre-booked but they did not turn up. Said they couldn't find address even after I had given them detailed instructions.

rubbish, always late they never have a driver on request and dont turn up to prebookings sometimes.

Disgraceful

Always are late. Never have they turned up on time.

Was told that they had taxi but would not send to me because they wanted me to choose them over another taxi firm and because I didn't they refuse to send me one well they won't be getting my money again or anyone I know,the guy on the phone raged questions at me like a psycho partner like I cheated on him then changed the fact he had a cab to he didn't I would avoid this company there homophobic views are bad enough then there the state of there vehicle, the fact they get there family to give them good reviews on fbook is a joke they delete the rest,ran by men who are stuck in the stone age I have reported them and if anyone else get problems with them go to the council

Wouldn't recommend this taxi company to anyone.. They said I could only be reimbursed if I was picked up by the same driver but it didn't come to a surprise when he was never available.

I normally have an OK service, some issues of punctuality up to 20 mins like he was tonight. The operators are excellent and very friendly and most of the drivers. However, I will never use the service again- the driver who I normally get on with called me a name another passenger who I work with was in the car at the time- I felt embarrassed and degraded. I pay for a service not degrading comments.

My experience of your drivers are very good punctual friendly no problems fair price just wanted to add the new driver on my return seemed upset and had a few problems he didn't even want to take a tip really . I would like this driver to stay within your company simply because he needs a break in life. I will be using this company in the future keep up the good work

Prebooked taxi and it arrived 15 minutes late after phoning once already. Even the driver was surprised how late it had been left but we did arrive just on time thanks to the driver.

This morning i rang up to book a taxi and i immediately got hung up, rung them again, asked why did you hang up on me. "Oh sorry it was by accident". Then puts the phone down on me again. Whoever that was i recommend firing him especially if he is doing it to other customers.

What a disgrace, was using this company over a year and 3-4 times a week, but then they change the price to my local cinema and said I lied about the previous trips, and was told to leave the taxi in the middle of the road. I then called the number to speak to them and was told "nice try at taking the p##s out of us" with the phone slammed down

Hi I have been using Amber Travel for a very long time and must punctuality and Drivers attitude is brilliant. Thanks Amber

Once again brilliant Amber Travel punctual and excellent service to the airport and back.

Very efficient taxi company. I have been using this firm for 5 years. I use them for work journeys never been let down. 5 stars always lads doing great service for the public. Thank you.

Used this company on airport transfer very punctual on the way going and picking us up from the airport. Will definitely use them again. Keep up doing good work

Best taxi service I've ever had. Very friendly drivers and arrived dot on time. Highly recommended

Brilliant, called them from Walsall location , arrived about 6-8 mins, perfectly spacious vehicle, very reasonable price - safe journey.

How can a taxi driver pull away from a woman suffering a disability ( early stage muscular dystrophy ) at 1.30 am eh in Caldmore Green ? Should be ashamed of yourselves!!!!! Not even an apology! "DISGUSTING! Used this taxi company for years, Not again and I urge others to Boycott this taxi company who discriminate against the disabled!

They tried to charge me way more than I knew the fare should be so I can't reccomend these sorry.

offer a range of 'larger cabs' very reliable and prices are average