Taxis in WV99

Absolute garbage service booked this morning @ 10am for a 19:00 pick up, got a text at 18:44 saying cab had been dispatched so tracked on app which then Disappeared so called to be told they were busy and would have to wait a further 10-15 mins I explained I ordered early and was rudely told Id have to wait!! When driver did turn up was told he had school runs to do....On a sat!! At 19:00 I dont know any schools open Saturdays at 7pm wont be using again thats for sure

Utterly dreadful service. Very very late pick up and a very rude driver

10/09/2019 Phoned for a taxi and asked for it asap. It arrived probably less than 10 mins after I phoned. Nice clean car - friendly driver who drove carefully. Excellent - delighted with the service.

isappointing! I booked a cab this morning and it wasnt on time so I rang them to ask what was going on and told the lady it was happening too often lately and expressed my disappointment. She was very rude and wouldnt even listen or apologise instead she cut me off. I have been a loyal customer for almost 2 years and I use them every week. I think no customer deserves to be treated like that. The lady I spoke to was very unprofessional & lacks people skills. When the cab turned up, l got the same treatment from the driver. There was no apology whatsoever instead he said to me “what do you want me to do?”. Diamond Cars is becoming a joke!

Rubbish service. Booked a cab for 1645. At 1650 there was no sign, so I phoned to check. I was told the cab was on route and 4 minutes away. At 1700 there was still no sign, so I phoned again. I was initially told there was no booking, and then that the taxi would be with me in a minute or so. Same story 10 minutes later. Eventually the taxi arrived at 1715. I explained to the driver that I had a train to catch at 1745, and he really didnt seem bothered. Absolutely no recognition that he was 30 minutes late and no urgency. To cap it all, he pulled in next to a deep puddle so I could not get out. I made the train by the skin of my teeth. Hopeless company, use someone else.

Pre booked a taxi 12 hours in advance. Taxi didnt turn up, completely left marooned at a venue with no way of getting home. Operator rebooked one across the phone, then subsequently cancelled it as soon as the phone hung up. Shocking service.

Used to be good a long time ago. Now have dodgy drivers that pull up with a meter running at £8.50. When I phoned tp complain why a fare that normally cist £15.50 jumped to £21 , the manager (Dan) apparently refused to come to the phone, and instead asked me to email info@a2bradiocars.com. Will never use this company again.

Used to use this service on a regular basis and got cars within minutes. Last two attempts anytime after 11pm been unavailable until after 12pm. Miraculously lots of cars become available straight after 12. Presumably been parked up waiting for the premium rate to kick. I recall this scam back in the 80's and spent many nights stood in the freezing cold for over a hour before I could get a taxi. It appears now GoCarz have the monopoly in Telford (bought up all the other taxi firms) this scam is now back in use. I have no deleted their App and pefer to drive or walk in future rather than give these lot my money.

Dont use this company if you want reliability. Booked a cab for a family birthday meal- told. Youre all booked in. It didnt turn up so I called and was told drivers dont like going into Ironbridge- no one is coming. Well , thanks for letting us know. Very poor service.

Dont bother booking with these lot. I booked a cab 24 hours in advance on their App and pre paid for cab to arrive at 6.45 am so I rang them at 6.50 am when no show only to be told it wont make it on time now because its not even been dispatched. So I missed train to Airport and had to drive in to make flight which cost me double for parking as its same day booking. AVOID THIS TAXI COMPANY

Excellent service also very reasonable prices

Good

On time clean polite recomended never had a problem and family use them 2

I booked a taxi an hour before travel and it was confirmed.An hour later I waited in the freezing cold with my mom who has Alzheimers for a further 35 minutes whilst calling the company five times to ask where the taxi was.I missed my train because of this too.They would not give me any information about how long the taxi would be except to keep repeating that the driver was on his way.He had not arrived 40 minutes later.I spoke to 4 different people and 1 twice.DONOT USE THIS TAXI FIRM IF YOU WANT GOOD SERVICE.

I pre booked and pre paid for a taxi in the early hours of a sunday morning. After waiting ten minutes after the original booking time i rang 247 to be told it was 5 minutes away which was a lie. I rang again after another 15 minutes to be told they were just very busy but it would be 5 minutes. Maybe at 247 they have different concepts of 5 minutes to the rest of us. I dont expect to be told how busy they are when they offer a pre paid service for a booking time. They should be on time or at least close. 50 minutes late is totally unnacceptable. I put in an official complaint yet have had numerous lies that the staff arent in to deal with it. A partial refund would of sufficed and i probably would of used them again however now i will never use them again and advise everyone else to avoid them if you want your taxi to be on time and honest with you.

They tried to charge me way more than I knew the fare should be so I can't reccomend these sorry.

offer a range of 'larger cabs' very reliable and prices are average

Rude staff and unreliable service. Should be ashamed of yourselves.

Booked a car for the end of a wedding at midnight, original fare £11. Called at 12.03am to be told our taxi was another 15 minutes away. Called at 12.23am when it had not arrived and was told another 15 minutes. Called at 12.49am when it still had not arrived to be told the driver had listed us as no-shows. Asked them to send another car, which arrived promptly but with a £29.70 fare. Called at 1.00am and was told this was a new job as their GPS showed the driver had been there. Got out the car and ordered an Uber, which is what you and anyone in the area should do instead. NEVER, NEVER, NEVER use these charlatans for anything.

The worst taxi firm to come out of Wolverhampton, Don't waste your for advance bookings, as you will be waiting for pigs to fly the skies above; drivers moan about amount of drivers working for firm, and the £109 base fee they have to pay and duly over charge you ; to many unprofessional driver holding personal conversions, the list goes on. The council should do the right thing, and look into poorly run business which is allowed to expand without any problem at all, but at customers dismay

WOW!!!!!! Trained to overcharge and lie. I can not put NO stars. Asked for Executive pick up, paid for an Executive pick up. They confirmed a Mercedes E-Class or a BMW........ and then a Mazda turned up. Mazda.

Hi I have been using Amber Travel for a very long time and must punctuality and Drivers attitude is brilliant. Thanks Amber

Once again brilliant Amber Travel punctual and excellent service to the airport and back.

Very efficient taxi company. I have been using this firm for 5 years. I use them for work journeys never been let down. 5 stars always lads doing great service for the public. Thank you.

Used this company on airport transfer very punctual on the way going and picking us up from the airport. Will definitely use them again. Keep up doing good work

Best taxi service I've ever had. Very friendly drivers and arrived dot on time. Highly recommended

Ordered a taxi which drove right past me, even though I tried to flag it down. I called the driver staright away and told him he drove past me and asked him to come back. It took him 10minutes to return. Due to his lateness I missed my medical appointment. I told him to pull over and let me out as there was no point in continuing. He didn't ask me for the fare £4.70 and I thanked him for that. I thiught he was doing me agood deed as this was HIS fault. 2minutes later I get a phone call from the office from some incredibly rude 'woman' who was very abusive, called me a liar and wouldn't listen to a word I said. I will NEVER use this taxi firm again. Worst customer service I have ever encountered.

If I could give 0 stars to this review I would. I have never met a ruder driver than last week when I had arranged to be collected from the airport. On drop off 2 weeks earlier another of their drivers left us 10 minutes walk away and I rang to complain as it was pouring down and we had large suitcases and hand luggage. I was told my grievance would be passed on to the manager. Two weeks later we were told to wait outside the airport and the driver would contact us. I was dark and very cold and eventually we rang and got put through to him only to be shouted at to hurry up or he would have to pay. We didn't know where he was and his English was poor. Eventually he stopped on the road and we had to run around some barricades to get to him. He shouted and called us liars and behaved dreadfully. I rang to complain and was told the manager would ring me back. I am still waiting.