• 1

    The Beauty Retreat

  • 01633 613264

    01633 613264

  • 73 Commercial Street Risca Newport NP116AW
6 6 4
Reviews

Overall rating from 6 customers

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  • 5 Report review »
    in Newport -

    Love this place, massage was awesome

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  • 1 Report review »
    -

    I booked an amazon local deal for a 60 min hot stone massage and back scrub for £19.00 for my sister and myself. After waiting 3 months for a Saturday appointment I wish I had not bothered. On entry to the salon the staff were really unfriendly. On being taken to the treatment room there were to massage beds in 1 room, which had not been explained at the time of booking. After the back scrub we were told there would be a 10 min wait whilst it absorbed into the skin. 20 mins later the beauticians came back in. Throughout the massage I could hear the washing machine on, ring on the door bell, and my sisters beautician walked out during the treatment to answer the phone. The hot stone massage element of the treatment did not last the advised 60 mins. No aftercare advise was given. I won't be going back.

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  • 5 Report review »
    in Mobile -

    Omg what a fabulous massage ... Girls are so lovely and friendly .. I have already rebooked :-D

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  • 1 Report review »
    -

    Tried to book constantly for over a week always went to answerphone. Eventually managed to get a booking , I arrived 10minutes early and then waited over half an hour to be seen, to add insult to injury customers were coming in with later appointments and were been seen before me! A 30 minute massage turned into over one and a half hours. Was left at one stage for 20minutes laying on the bed just waiting while they chatted in the room next door! No customer service, avoid especially with a voucher.

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  • 5 Report review »
    in Mobile -

    Outstanding salon my massage was amazing .. Staff made me feel so welcome :))

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  • 5 Report review »
    in Mobile -

    Love it love it love it beautiful nails :))

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