• 1

    L S G

  • 01372 467145

    01372 467145

  • Harley House 94 Hare Lane Claygate Esher KT100RB
Reviews

Overall rating from 1 customers

(This overall rating will include your review soon)
  • 1 Report review »
    in LONDON -

    Been with this company for 16 years, at the beginning they were excellent but since they merge into another company they don't seem to care! I organised an appointment three weeks in advance explaining I need a late appointment & checked what time they worked to. They confirmed 6pm, I appreciate it is not confirmed slots but what I didn't expect to get a call during lunch hour to say they were on the way. I lost out on taking time off work, they didn't seem at all concerned and told me to rebook! When I asked to speak to a manager they advised they didn't have one they also gave me no names I had to ask for their names. When I asked for an email to complain about my experience they told me I had to write in by letter and could not even tell me told how long they would take to reply. IE no customer service procedures put in place will be looking to cancel my contract NOW!

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here

Write a review

  1. Choose your rating
  2. Reviews Policy
  3. Post your review
Your review has been submitted. Please note, it can take up to 15 minutes for your review to fully appear.
X
More businesses like this one...

Sign into or create an account

Get notified - if an advertiser responds to your review

Stay informed - if your review is disputed

Respond to advertisers - if they reply to your review

Sign in

Continue as a guest

Don't want to sign in, no problem.

Continue to post your review as a guest

Continue as guest
Privacy Policy