forrest in UK

Correct Services recently accepted my record player for assessment and possible repair. Although return took a little longer than anticipated, I would just like to say....... My record player had been dysfunctional for approximately 2 years but I could not dispose of it without taking one last chance of repair. They gave me that chance and......if not able to repair then I was happy that I would not be the one to discard my beloved record player. They do provide a collection service and, although not 100% as indicated, they do confirm a time slot on the day and deliver (collect) same day no matter what. Even when my player was booked for return it was obviously reassessed and deferred for further attention. They obviously are reluctant to return any equipment unless (in their consideration) it is as fully back in working order as can be achieved. They have given me my.......blast to my past back. I can not them enough for their service and I would certainly recommend them.

Fixed my microwave while I waited. Great service, very frendly

quick response unit repaired and back to me in under a week

I left a blu-ray player with this company toward the end of September, and was assured the repair would take less than a week. Two weeks later, I called to see what progress had been made, and was informed that the engineer would call me back. Two further calls from me, and the engineer did eventually return my call. He explained the problem, the upgrades to the software required, and the cost involved, £90 less my initial payment of £30, a balance of £60. However, when I collected the item, I was asked for £92, considerably more than quoted. I complained, and the response was, that if I was unhappy, they could take the parts out. They could do nothing about the price, 'as they would be out of pocket'. - Actually, I'm the one out of pocket! Not exactly, good customer service or an adequate response. The repair, took three weeks longer than expected, the communication was dire, and the quote I received from the engineer was worthless. No apology whatsoever! - DREADFUL

I will recommend it to my family members.

they handled everything for us and were professional.

Simply.....thanks.......