Taxis in UK

Very poor performance I thought I was getting into a Taxi with a professional Taxi driver, it wasn't he had a very poor knowledge of route just following a sat nav. Very little knowledge of Edinburgh. Next time I will use a black cab from the airport, I used a black cab on my return journey! It was way quicker and cheaper.

Phoned on the 3/ 10 and communicated with a robot . After a wait spoke to a person who booked me for 4/10 at 845 ..Was going into hospital as day patient ..The taxi was 20 minutes late ..I was advised initially I would be picked up by a BMW and then a Toyota. The driver of the Toyota travelled from Preston pans and said he had been allocated the job at 9pm ..The cost was £25.80 for a very stressful and inadequate service

They helped us to get to the airport after an unexpected accient. The staff treated us very professionally (we were stressed) and we got to the airport on time. 10/10, highly recommended!!

Honest driver Saleem called me back after I'd left his cab to point out I'd given him 2 twenty pound notes instead of 2 tenners. many thanks

dropped off in town for a night on the tiles with work mates. All good fare less than I normally pay too!

Top company, have used a couple of times and never had a issue and always on time which makes a change from other companies used!

What an awful experience. Smoky, uncomfortable taxis but the worst points were 1. They didn't turn up when booked in advance- we called and they came late but we were then late for our appointment 2. They charged us nearly double the price quoted on the phone and were completely lacking in concern when we dared to argue about the price. Never again - there are many other good taxi companies around the area

First time trying to use this company and I won't bother again. I called about 1.5 hours before I needed a pick up from our local station and they asked me to pay in advance which I was happy to do but when we got off the train at our local station the taxi wasn't there. I called and was informed that they had just finished a job but were still 15-20 mins away. The walk home takes about the same time so my husband and i just walked home in the pitch black. Rather infuriatingly, I was told I couldn't have a refund straight away and that I would need to call on the next working day to arrange this. Not happy as I paid in advance in good faith so I feel like I have been ripped off.

They are brilliant, timing, car and service quality are 5 star. Our driver Tony, was very polite and he has comfortable driving skill. Thanks for tonight.

No cab company is perfect, but they are I suppose better than walking. Especially when its raining. Or snowing. Or in a blizzard. Or something like that. Actually, or even when its too hot. They have air-con in most of their motors. Yeah OK, that ain't much use in a blizzard. But it is when its hot. Like it was a couple of weeks back. All sorts of drivers though. Some are stupid, some are OK. I spose much like any other cab company. But, unlike the previous review, I would use them again, but I wont recommend them to anyone, as if I do, they might get too busy and I might not get a cab myself.

I have used Courteous Travel for over 3 years and they really are what they say they are; Courteous . If they cannot make a journey, they always provide a suitable alternative. They are not expensive and remarkably provide a value add of ancillary services which has never been provided by any other taxi company that I've used, ie. Bottle of water and a pint of milk when you get off the plane in case there's nothing in the fridge on your return home. Also, negotiating a comparable price with a suitabe taxi company when they aren't able to take on a journey. They are also friendly and kind.

1st class. Punctual, clean minibus, polite driver both ways. Milk, bread and water on our return was a great and unexpected bonus. Will definitely use them again

Absolutely fantastic experience. Took us to Luton and back, was there on time with good communication and we were also given a bottle of water each after our flight. Would recommend to everyone, best taxi service I have had so far.

Many thanks for the service tonight. It was, as you advertise, both timely and courteous. A vote of thanks from my fellow travelers for an excellent service.

Very professional always on time would recommend for all travel needs

Wow, just had the guy interrupt me to say my journey was not available even though I had not even said when I needed a taxi. Before I finished asking, he hung up. Even if you can't do it, a bit of courtesy would be nice. Thank you

The best taxi service in witney by far. Always friendly and on time, great communication and will do everything he can to get you where you need to be.

Overpriced, took us a longer route.

Excellent value for money and very reliable

I have used this company twice now and on both occasions they have turned up on time with helpful drivers and clean cars. Would definitely use again

Really poor, booked 3 days ahead then didn't turn up, when called I was told no idea when get to me, bad attitude when tried to get information, cancelled ride and they cancelled return trip without letting me know.

very reliable taxi company would always recommend them

Friendly driver and was early very impressed!

Jake cars is an amazing service. I really recommend this.

Jake's Cars are a local taxi service near me and were recommended by my son. I use them on a regular basis as I have some trouble walking. The service they provides brilliant. The lady that answers the phone, Debbie, is very nice and the drivers are smartly dressed, friendly and always turn up on time. I would recommenced them to others for the great service.

Jake's Cars are a local taxi company to me that I have been using for a few months now, and the service with them is always excellent. The staff are very friendly and they always turn up on time, if there is any reason they may be a little later than expected they let me know which is great. I cant fault them at all and would recommend them to others.

Just wanted to pass on my boss's thanks for helping him out Sat night he was really impressed with your service and said you really got him out of a hole! Thanks

Absolutely fantastic customer service. You really made transferring a party of 16 a breeze this weekend. Vehicles were spotless and drivers were excellent and careful on country roads. Great punctuality. Thanks so much.