• 1

    X Factor Hair Extensions

  • 01924 368633

    01924 368633

  • 107c Westgate Wakefield WF11EL
Reviews

Overall rating from 2 customers

(This overall rating will include your review soon)
  • 5 Report review »
    in Leeds -

    First walk in and its a very rustic salon, lovely set out. The owners are great, really know what theyre talking about when it comes to hair! Left this review a few months before I wrote it as hair can be great at first but the real test is 6 months down the road. Ive had hair that I was told was going to last me 3 to 5 years and after 9 months was awful. It was to the point that it was unwearable and originally cost me a fortune and then cost the earth to keep up to it. With these guys, they let you know which hair type is best for you and never tried to upsell to get more money out of me! The first time I went for a maintenance they told me I didnt need it and was way too early (who does that? Others would have just done it and taken my money) and said I could have it but we dont want to take cash off you for not doing much lol. Back to the hair though, Im not great with looking after to a great extent but 7 and a half months on, its great! Everything about this place is great

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  • 1 Report review »
    in cleckheaton -

    Absolutely shocking customer service! Absolutely disgusted! Message the company multiple times over a course of 6 weeks wanting an appointment to just get a computerised reply which stated i would get a reply shortly and never did! Rang to make an appointment and was given a date and time and they took my name and contact number. Travelled to my appointment 35 minutes away for the shop to be closed, rang all contact numbers for the shop and none answered! Definately will not give this hair company my time of day! disgusting!

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