• 1

    Bonnington House Nursery

  • 0131 555 4140

    0131 555 4140

  • 159 Newhaven Road Edinburgh EH64QA
Reviews

Overall rating from 3 customers

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  • 1 Report review »
    in Livingston -

    I put my daughter's name down for Bonnington House in the Summer in the hope she would get a place in February 2013 when she turned 3. I was told that her place would be confirmed in November. Despite several emails and phone calls, November came and went without confirmation of her place. We still hadn't heard by January, despite several further phone calls, so I began calling every week. In February I sent an email expressing my frustration. I was told that one of my requested days was a problem by the further two should be manageable. A meeting was set up for mid February, then cancelled. A further meeting was arranged for the following week. I was told at this meeting that one of the days was not available, as expected, but also that the place for the two further days would only be available for a year. This meant that my daughter would have to leave the nursery the following March. I shouldn't have had to wait until our start month to be told this.

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  • 1 Report review »
    in Tranent -

    like the other reviewer, found their administration terrible, very disorganised and they were really unprofessional avoid

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  • 2 Report review »
    in Edinburgh -

    Owners not organised. Informed that place was available. Completed paperwork, took daughter to visit. 10 days later received an email no space afterall. No reply to our email or tel query.

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