• 1

    Gas Services Extra

  • 0141 353 1925

    0141 353 1925

  • 171 Maxwell Road Glasgow G411TG

Overall rating from 1 customers

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  • 1 Report review »
    in Glasgow -

    One of the most unethical companies I've ever had to deal with. When we called them to ask to replace the lock in a door that had been broken into, they charged us £95 in advance and sent a subcontracted locksmith. The locksmith said he couldn't install the lock , as the door was greatly damaged, and left, advising us to contact some other specialist who could help. When we asked the company for a refund for not providing the agreed service in the end, they agreed to return only 1/3 of the price, claiming that they need to refund travelling expenses to the locksmith. The locksmith claimed to not have received anything from them, and in any case wouldn't charge that much. And when we confronted them they got angry and said that we shouldn't have contacted the subcontractor. They first charged us 3 times the normal price for a lock change and then just wanted to keep the money for doing nothing, even though they didn't provide the service. We got robbed twice that day.

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