• 1

    Royal Cars

  • 0121 444 8888

    0121 444 8888

  • 208 St Vincent West Birmingham B168RB
Reviews

Overall rating from 6 customers

(This overall rating will include your review soon)
  • 4 Report review »
    in Kings Heath -

    Iv used this company for years very friendly and reliable drivers not to keen with staff that answer calls

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Birmingham -

    Racist driver called me n**** will never use this company again

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Mobile -

    Won't be using again, called to book two taxis and was told they were on the way. When they hadn't showed up 40mins later I called to check. I was told that they hadn't actually been booked and they would send them in 15 minutes. No apology was made. One taxi then showed up 20 minutes later and we were told it was the only one booked. We accepted that the mistake was with the booking office however the driver was unsympathetic defensive and rude, charged us more than we normally pay (and had paid on the way there) and demanded the money upfront. So we in the end were leaving over an hour later, with one taxi less than we had booked, and were charged more for it! Unreliable and above all terrible customer service.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Mobile -

    I have used this firm a number of times and it seems the dispatchers do not communicate with the drivers. I always book 15-30mins before I'm due to leave and most times I have to call to check the cars on its way as it's late. In my most recent experience the taxi didn't arrive and when I phoned to say so the dispatcher stated she didn't know how long it would be, being late I jumped into a black cab and called back to cancel, upon doing so a male dispatcher shouted at me advising I was a horrid person because the taxi had nearly arrived. Awful service - I will never be using this taxi firm again!!

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    in Mobile -

    Good and quick service, good fare prices, recommend to use

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 4 Report review »
    in Birmingham -

    Called up for a taxi they sent on to me on time with no problems the service was quick on the day.They dropped me home in quick time, cheap fare charge to.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
More reviews

Write a review

  1. Choose your rating
  2. Reviews Policy
  3. Post your review
Your review has been submitted. Please note, it can take up to 15 minutes for your review to fully appear.
X
Privacy Policy