Station Cars

Just a local guy in Grays - 17 Oct 21

Total CRAP!!! Booked a return trip, was quoted one price on the phone. Text came through differently. 20 mins past agreed collection time, I called the office to be told that the driver was waiting for his wife to return home before he can leave. I asked for a discount due to not being able to book a cab at that busy time anywhere else. The controller argued the case like I was actually in the wrong and an inconvenience to her!! Not sure if youre aware luv, no customers = NO JOB!! Try something called. Giving decent customer service and you might. Just might get repeat custom. Kept the appointment only to get an Uber which was on time and actually cheaper!! Totally terrible service. Extremely rude staff!! Was going to be the first time trying station cars in grays. Lets just put it this way. Wont be using them or even calling them ever in the future!!

anonymous in Mobile - 6 Jun 14

Excellent service - on time and great value. Thoroughly recommend.

anonymous in Mobile - 6 Jun 14

Absolutely awful service. Originally ordered a taxi for a return trip to an airport and they turned up on time. The problems started with the return trip, they booked us for a week later so we then had to get a local airport service at a very high cost. The person in the cab office agreed to give us the ?60 they owed us by dropping it off to our house but he did not show so we chased him the next day by actually going to the cab office to only find that they had moved premises. So we called again that same morning but the person (not naming names) said he could not help as his boss was not in to authorise the refund. We have now been waiting 4 days for a simple refund. Do not use this firm as they are basically thief's. Zero stars. I had to put 1 star so the post could be accepted.