• 1

    Richards Cars & Minibuses

  • 0800 031 9414

    0800 031 9414

  • 10 Auckland Drive Brighton BN24JS
Reviews

Overall rating from 4 customers

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  • 1 Report review »
    -

    Pre-booked a minibus via email for a works do in Brighton several weeks in advance. Received text confirmation the same day of pickup, however minibus didn't turn up, leaving us without transport on Brighton seafront in the freezing cold. Phone isn't answered. I'm deeply unsure how this company is still trading - would advise to book elsewhere.

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  • 1 Report review »
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    They also didn't turn up to collect 14 guests after our daughter's wedding. They were left stranded and we had to drive them home ourselves at 2 am, 1 hour away from the venue. They promised me that I would be refunded fully, but 8 weeks later, I'm still waiting for the money. Also, their website is a total lie. I am in the process of making an official complaint both to the local licensing authority and Trading Standards. It's shocking that this company is allowed to operate at all.

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  • 1 Report review »
    in Hove -

    I booked in advance with them from heathrow to brighton,, and when I arrived with other 10 passengers they did not turn up!!! and their reason was the driver does not want to come!!!! It is really distruptive service!!!

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  • 1 Report review »
    in Pevensey -

    Unreliable. Despite booking and obtaining writen confirmation over 3 weeks in advance, a mini bus for 9 people, the taxi didn't turn up, leaving us all stranded.

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