• 1

    Metro Cars

  • 01279 444333

    01279 444333

  • Unit 3a Mill Court Edinburgh Gate Harlow CM202JA
Reviews

Overall rating from 26 customers

(This overall rating will include your review soon)
  • 1 Report review »
    in Harlow -

    Worst ever taxi service ever. Booked for 12:15, nothing arrived. Parents waited for over 1.5 hours and were 2 hours late for my party. Terrible, I wish that I could award 0.

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  • 1 Report review »
    in Harlow -

    DO NOT USE!!! They are the worsst taxi service i have ever come across. They might be a little cheaper but that is also the quailty of service you are privided with. Those answering the phone are not helpful when they get it wrong and they are never ever on time. Very unreliable and unhelpful. My score is actually 0 not 1 star.

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  • 1 Report review »
    in Hertford -

    If I could I could leave zero stars. I rung this company 18:00pm and was quoted a fixed prices of £20 from Hertford to Harlow. Later in the evening I went onto their app and booked a cab, 4 times which was at a fixed price in which was cancelled every time! I then called myself to explain that I had been quoted a price numerous times. When I then rung in person to see why my booking was cancelled each time, the woman on the phone was very unhelpful and told me that my cab would be £30 even though I had explained to her that I had been quoted £20 5 times!! She was very unresponsive and unwilling to follow what had been quoted to me online and on the phone. I have screen shots of them quoting me a fixed priced. I wont be calling this company again where they offer one service at a fixed price and charge another! Please future customers be aware of this and make sure you get clarification on your price when booking a cab.

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  • 5 Report review »
    in Harlow -

    Fantastic service couldn't fault them in anyway 5***** plus being based at harlow train station is fantastic never waiting more than a few mins for a taxi to get home thank you guys

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  • 5 Report review »
    in Harlow -

    Kahad the driver

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  • 5 Report review »
    in Harlow -

    Kahad the drive , I couldn't thank you enough. You went all the way to help me get my mum home at 4am. Seriously this driver needs a big thank you. Please contact me I would like to give you a tip if it's alloud

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  • 5 Report review »
    in Harlow -

    Customer service is amazing from all drivers and staff highly recommend :D

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  • 5 Report review »
    in Harlow -

    Keith!!!!! Amazing

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  • 5 Report review »
    in Harlow -

    These guys are amazing they beyond and more for every single customer. Keith on the phone was so welcoming and made me feel calm after I had lost my mum and sent a cab to get her. They found my mum and was excellent. Keith especially and the driver. Highly recommended to everyone

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  • 5 Report review »
    in Harlow -

    Excellent customer service definitely the cheapest fares in town

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  • 5 Report review »
    in Harlow -

    Keith

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  • 5 Report review »
    in Roydon -

    Always on time

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  • 5 Report review »
    in Sawbridgeworth -

    Top Class Service with clean cars and nice drivers

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  • 5 Report review »
    in Harlow -

    Cheapest fares for out of town fares compare to the other local cab firms

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  • 5 Report review »
    in Harlow -

    I am using Metro Car For last 5 years to commute to my work and they have always been great.

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  • 1 Report review »
    in Harlow -

    I have used Metro for a few months and to be totally honest Ive probably only had two or three satisfactory experiences. My reasoning for giving Metro a low rating is due to their lack of care most drivers show. They are late 9/10. But it is not the drivers that gives me a negative experience. It is the operators that book your taxi. Twice now I have booked a taxi from my house to harlow train station and the operators put it in to go to Epping train station. So if the lateness is the driver doesnt make me late, its the driver going in the wrong direction as the incompetent operators cannot clearly listen to a few simple words. Today has definitely been the last day I use them as the driving was 7 minutes late and thought we was going to Epping train station when in fact we were going to Harlow train station so stopped as thought it would be effective to call the office and ask them how much it would be instead.

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  • 5 Report review »
    in harlow -

    Top Class service always on time and by far the cheapest for OUT of Town Fares

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  • 5 Report review »
    in Old Harlow -

    Always Punctual, Great Service

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  • 1 Report review »
    in Harlow -

    Awful. Left us standing outside in the cold for an hour before admitting (after we chased them/they had lied several times) that they werent actually going to send a cab. Avoid

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  • 5 Report review »
    in Harlow -

    Great cab service always on time

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  • 5 Report review »
    in Church Langley -

    Top class service all the drivers are very polite

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  • 5 Report review »
    in Upper park -

    I USE THEM REGULARLY FOR MANY YEARS NEVER LET ME DOWN

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  • 5 Report review »
    in Sumners -

    GREAT SERVICE I ALWAYS USE METRO OFFICE BY HARLOW TOWN TRAIN STATION

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  • 1 Report review »
    in Harlow -

    Booked a cab to be told it would be 3 minutes 20 minutes later I called back to be told the driver had turned up but didn't have my number to let me know he was outside and they had a car around the corner so it would be with me within a couple of minutes (I was waiting outside the whole time), another 25 minutes it finally arrived, and apparently they are the cheapest fares in Harlow (according to their texts), would have been £2 cheaper had I used abc

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  • 1 Report review »
    in Harlow -

    C in Harlow - 28 Aug 17 Booked a cab to be told it would be 5 minutes 20 minutes later I called back to be told the driver had turned up but didn't have my number to let me know he was outside and they had a car around the corner so it would be with me within a couple of minutes (I was waiting outside the whole time), another 25 minutes it finally arrived, and apparently they are the cheapest fares in Harlow (according to their texts), would have been £2 cheaper had I used abc

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  • 1 Report review »
    in Harlow -

    Ordered a cab was told it would be 5 min's. Waited 15 then rang back to be told he is round the corner. Waited 15 more minutes before leaving and never even received a call back as they didn't turn up. Will never use this again. Make sure u stay away if u wAnna get to your destination on time. Can't stress how bad they where

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