• 1

    Village Cars

  • 01332 706020

    01332 706020

  • Unit 43 Dovesite Business Park Melbourne Derby DE738HS
Reviews

Overall rating from 6 customers

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  • 1 Report review »
    in Derby -

    Ive now been let down twice in the same way by this company. This time they arrived a half hour early, and when we came out at the agreed pick up time the car was nowhere to be seen. After ringing to find out where the driver was we were told he would be another half an hour. The first time we used Village Cars it was to collect me from my Daughters wedding at midnight. It was prebooked a fortnight previously and when no one turned up we were told it was very busy that evening! On chasing the car during the next 45 minutes we were repeatedly told the driver was on the driveway when he plainly wasnt. 45 minutes after the agreed time the car arrived to take us home by what I can only describe as the very long way. No apology at all. I wouldnt use this taxi firm if it was the last taxi firm on the planet. To cap it all the driver was extremely aloof and didnt even get out of the car on collection or arrival to help people in or out of the vehicle. AVOID

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  • 1 Report review »
    in Derby -

    Driver S Aslam was rude and abusive. Didn't know where he was going and when I explained that I had given the directions of my destination to the controller he became nasty and started shouting at me. He then accused me of leaving cat hairs in his car! By that stage I knew I was dealing with someone not quite the full set of marbles. When I retaliated he tried to drop me off some distance away from my destination and charged me £2 extra for 'cursing' at him! I felt threatened and unsafe throughout the whole journey as I am a disabled lady and use crutches to get around. Needless to say I won't be using this taxi company again. In fact he is lucky I didn't report his threatening behaviour to the police!

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  • 1 Report review »
    in LEICESTER -

    Reckless driver and a massive rip off! Driver picked up someone else and made us wait an extra half our. Then wanted £18 for a half hour journey. Just don't use them!

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  • 1 Report review »
    in Chellaston -

    This firm charged us £5 for a half mile journey. This was a complete rip off. Do not use this company.

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  • 1 Report review »
    -

    Pre-booked with an agreed price for a return journey. When the taxi turned up to collect for the return, the driver and then the office demanded an extra £10. We waited another hour for another taxi. I will never use this firm again. BEWARE

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  • 5 Report review »
    -

    Turn up on time always, quick service too.

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