Westbourne & Philadelphia Private Hire

mike morgan in houghton le spring - 4 Aug 19

absolute rubbish of a company we were left stranded at Newcastle airport at 1 am after booking this bunch of idiots and confirming with them to pick us up. 8 times i rang them and no answer. we were told on our departure the call would be directed to the night driver and it never happened .It cost us £46 to get a airport taxi and their reason when i went in the next day was they had been confused about AM and PM and thought 12.55am as they had wrote on the booking was the afternoon,what a bunch of lowlifes this company is i am complaining to the licencing authority please do not use

Les in Durham - 29 Dec 18

Absolute disgrace sitting with my kids 8 years old exhausted after a family night in. Didnt turn up then accused me of not being outside waiting what a crock of s......Fuming will never use again women on phone needs a personality transplant. dont use !!!!!!!!!! No stars not even one!

Toni in Philadelphia - 27 Aug 18

Got told 1 hour, taxi turned up after 2 hrs 20 mins, following many calls to check up also! When taxi driver actually came, he couldn't care less!!