• 1

    Star Cars

  • 01726 66636

    01726 66636

  • Tregorrick Park Tregorrick St Austell PL267AG
Reviews

Overall rating from 2 customers

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  • 1 Report review »
    in st austell -

    Terrible untrustworthy firm. Left a party of 6 stranded miles from home, even after they confirmed we had a booking earlier in the evening. 3 of the party in their 70's one with mobility issues which they were aware of. After waiting 30 minutes got through to a rude operator who did not even apologise. We had to be rescued by another taxi firm. Avoid this firm.

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  • 1 Report review »
    in St austell -

    Car was 17 minutes late to picking me up I had no apology for the inconvenience. When I rang up after 5 minutes of being late I was told he'd be there any moment. I rang up a second time 15 minutes late and told the reception worker who up until this point had been very helpful that I was going to leave a complaint about this inconvenience and she then proceeded to be very off tone with me. When I arrived at my destination I was no offered any discount apology or anything to make up the fact that I was 25 minutes late to where I needed to be. I was told he knew where it was and he has picked me up multiple times before hand and when I rang up the second time and the receptionist contacted him he said he was driving up the driving up the road as he did not know where it was which is contradicting what I had already been told. Next time I will be taking spot on cabs. This is not the first time they have been late to picking me up either! I am appalled and will not use star cars again!

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