• 1

    Lewisham Cars

  • 020 8314 1515

    020 8314 1515

  • 28 Rushey Green London SE64JF
Reviews

Overall rating from 12 customers

(This overall rating will include your review soon)
  • 2 Report review »
    in Thornsbeach road -

    Last sunday i call for a cab the guy came very quick ,i gave him the postcode where i was going he drop me about 300 miles away from where i was going. When he stop i taught i had already got to my destination so i paid him and he ask me if i know where i was going i said yes cause i just to get the door number,it was my frist time going there and it was after 12 am in the morning, i was out of no where in the middle of the night when he drove off. So i had to find my map on the phone to get there.the trip that would take me 10 minutes took about 45 minutes, on my way back i call for a cab when the young black men answer i said don't send me the same driver ,i. Was told there was no cab available .i very disappointed .

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Lewisham -

    I've used their service on an off for a few years, and the service has been satisfactory. However the last few times have been absolutely terrible. Last week I had a driver called Ali who was complaining to me about a pre-arranged price for the taxi cab. He was rude, unhelpful and aggressive. He even stopped at the office in the middle of my journey when I had a set time to get to my destination. The following week I booked a cab with this company the driver did not turn up at all. When I tried to call the company to find out about the driver they just kept putting me on hold and then they decided not to answer my call at all. In the end I had to call a different company to arrange an urgent pick up. Lewisham Cars cost me in lose of earnings, and made me over an hour late for my destination.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Catford -

    The worst customer service I've ever had!!! After my journey to work I was shaking from stress, as the driver was extremely rude, very disrespectful and he shouted on the phone with the office that he is not my personal driver and he is gonna drive me the way he want to, after I politely asked him to go my usual route to work, the way I go everyday. He took me round and round, the route I've have never used before and it was very unreasonable. The office just protected him when I called to complain while I was in the car. And then they called and told him that he was doing everything right after he shouted about me while I was sitting in the car, I could hear all the conversation on the loud speaker. After when I called the office to complain to the manager they couldn't give me his last name, only his first name Alex, which I found very unprofessional. I would not recommend to use this company.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in London -

    Would give it a zero if I could. Worst Cab company ever. Very rude staff that clearly hate their job, (hangs up on you) drivers that always show up late or leave when asked to wait 5 minutes for us to come down. Not worth the hassle. DISGUSTING! Would NEVER use again. Should have listened to the many negative reviews that this company has and book elsewhere.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    -

    I was waiting for a car from them today (Christmas eve) to pick me up from Tesco's in Lewisham. When I rang and booked I asked how long the cab would be and was told it would take 20-25 minutes. Being aware of it being Christmas eve I waited for 40 minutes then rang up again. Then I was told the car would be 2 minutes. 50 minutes in I ran again and was told the car would be 10 minutes. I told them how long I had been waiting and asked them where the car was to which they replied Peckham. Knowing that it would take well over 10 minutes for the car to get from Peckham to Lewisham in this traffic I asked to cancel the car to which I had to answer but had the man on the phone just hang up on me. I think the way they managed this was completely rude. There was no honesty and no care to the customer from the office staff. If they had told me truthfully how long it would have been it would have been appreciated but clearly lying and scamming someone on Christmas eve is their priority.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Mobile -

    Booked for 7. When taxi didn't arrive I phoned to be told I didn't answer my phone. I checked missed calls- no missed call. I phoned a further time to ask if they could send another only to be told none available. If you no ok Lewisham cars you will have to do all the chasing, you'll get no apology and they can't even manage a local pickup.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    in Mobile -

    I've used this service numerous times and each time I have had a prompt polite and direct service. The operators are professional and the prices very reasonable.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Mobile -

    Taxi never arrived as agreed to pick us up - leaving us (including me at 7 months pregnant) stranded in Brighton at 1am. And when we called to find out where they were they had no reference of the booking and tried to add an extra ?30 to the original quote. Did not and will not use them again.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    in Mobile -

    Never use this company. We booked a taxi one day in advance to collect us from a wedding in Brighton. When it did not arrive on time we called them to discover that the taxi had never been booked and that the original price quoted was wrong. They wanted us (including me as a 7 month pregnant exhausted lady) to pay an extra ?30 plus wait over an hour for them to drive from London to Brighton. And They'd only consider a paltry discount when I threatened to write this review. Totally unacceptable - will never use them again.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 1 Report review »
    -

    Correct me if I'm wrong, but I thought taxi companies were supposed to provide a good, reliable service? What is the point of giving a flight number if they don't even check the progress of the flight, or meet you at arrivals? Spent an hour trying to find the taxi driver, as he didn't specify where he was exactly.. then when he dropped us off he said it was 5 more than I was told on the phone. I wouldn't have minded paying 40 if I was told initially, and I believe that if you are made to wait an hour, there should be some sort of discount.. or at least an apology, which there wasn't. The driver was very rude when I disputed the amount, and the office staff were unhelpful and said it was our fault for the delay. How about getting your drivers to meet customers at arrivals in future, to avoid any misscommunication or wild goose chase? Oh, and work on your customer service skills!

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 5 Report review »
    in London -

    Great service, good value

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
  • 4 Report review »
    in London -

    Great service and only a fiver to the hospital.

    Leave a comment
    Leave a comment

    Are you the owner of this business?

    Reply Here
More reviews

Write a review

  1. Choose your rating
  2. Reviews Policy
  3. Post your review
Your review has been submitted. Please note, it can take up to 15 minutes for your review to fully appear.
X
More businesses like this one...
Privacy Policy