• 1

    Dragon Taxis

  • 01633 216216

    01633 216216

  • Queensway Newport NP204AX
Reviews

Overall rating from 4 customers

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  • 1 Report review »
    in Newport -

    Charged me £11 for a journey that costs a fiver. Complained and got a little refund, sent emails to management who didn't respond. Driver obviously knew he was overcharging. Theives. Horrible company. Don't trust them in the slightest.

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  • 1 Report review »
    in London -

    Booked them WHILE ON the train 1 hour prior to arrival at station. No sign whatsoever of the taxi I'd booked. I had an urgent engagement that I could not miss. Walked round to the taxi office, where 5 of their drivers started arguing amongst themselves, in which one of their drivers number 195 was extremely aggressive towards me while I watched on in sheer bewilderment. Was then told to wait by a bus stop by one of the over-weight bubble gum chewing girls in their "office", finally got in the taxi some 25 minutes later!!! Not happy. This firm is a waste of time. Avoid.

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  • 1 Report review »
    in Newport -

    Must say I feel extremely disappointed in this company, booked (as usual) via App, taxi was late therefore I missed the train. Phone operator blatantly lied saying driver was dropping off, driver proceeded to state he was asked to cover job when I called. Would suggest Star taxis at lest they state they cant get you a certain times

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  • 1 Report review »
    in Newport -

    ABSOLUTE RUBBISH!! . Twice I have used them and twice I have missed the train. The last time I refused to pay because the office had promised that they would get me to the train on time. My train to Paddington was scheduled to leave at 15.39 so I booked the taxi for 15.00 (usually a 7 minute ride from my home). At 15.03 I telephone the office and was told the driver was just dropping someone else off and would be with me in the next 5 mins. I explained again about catching the train and was told they would get me there on time. The driver eventually turned up at 15.17 and then we hit traffic. I MISSED MY TRAIN!! I refused to pay because I consider that they broke the contract and the driver threatened to call the police!!! I DID NOT PAY. DO NOT USE THIS COMPANY IF YOU NEED TO BE ON TIME!!!!! RUBBISH!!

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