Wembury Cabs & Cars

Valerie kelland in Plymouth - 6 Jul 23

Booked 8 seater for transfer to Bristol airport, vehicle not big enough for 8 people plus luggage. Turned up with only 1 child car seat instead of 2. Return journey worse, smaller vehicle so one of us had full suitcase on their lap the whole journey, my son couldnt move his legs as another suitcase had to be wedged in front of him. Driver did not know where to pick us up, said he didnt know how to get to the pick up/ drop off point so we had to chase him around the car park at 2am with 2 very tired children. Response from Rose was insulting to say the least, no apology & obviously out to make a fast buck! Do not use this company please.

Andrew Hignett in Newton Ferrers - 23 Dec 22

We booked a 6 seater taxi into Plymouth, which was confirmed by email. It didn't turn up and we were forced to drive in. When contacted, Tracie apologised but then failed to turn up for the return! Totally unreliable.

Andy in Plympton - 20 Aug 22

Lying controller who then became rude and defiant. Very sad with the service. An apology or a phone call to explain the delay would have sufficed but to make me feel like the awkward customer was harsh. The concocted story to explain why the taxi had gone to the wrong address was unbelievable then to blame me for being rude myself. So sad!