• 1

    West Quay Cars

  • 023 8099 9999

    023 8099 9999

  • PO Box 1360 Southampton SO151WG
Reviews

Overall rating from 24 customers

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  • 1 Report review »
    in Southampton -

    Didn't turn up at all, i phoned to complain and was blatantly lied to horrendous company.

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  • 5 Report review »
    in Fareham -

    Downloaded the app this company have a really good app - better than Uber!

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  • 5 Report review »
    in Romsey -

    I ordered a taxi yesterday with this company for the first time and was so impressed with the service. The driver was lovely

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  • 5 Report review »
    in Southampton -

    Excellent service today

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  • 1 Report review »
    in Bournemouth -

    Absolutely disgusting, I saw a man who works for this company who was doing sexual activity in his taxi

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  • 1 Report review »
    in Romsey -

    Used to be the best taxi service in town, but the fact they couldn't help getting my brother home after working a 12 hour shift (as the train was cancelled) is appalling

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  • 1 Report review »
    in Kent -

    West Quay Cars were booked for us via Double tree when we went on a recent cruise. The service was excellent for both drop off and pick up . Would definitely use again

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  • 1 Report review »
    in Southampton -

    They didnt turn up again! E were late as a result.

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  • 1 Report review »
    in Southampton -

    The taxi did not turn up despite assurances it was on the way. They are rubbish.

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  • 5 Report review »
    in Telford, TF50AS -

    Thank you for the wonderful service on the outward journey from hotel to the docks and again on the return journey. Punctual and clean cars. Will use again.

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  • 5 Report review »
    in Southampton -

    Surprised about the poor reviews used them every day last week always on time drivers really good and friendly cars better than most others I've used in Southampton.

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  • 2 Report review »
    in Southampton -

    A real Jekyll and Hyde company. First experience I had the most proffesional and articulate driver in the most spotless taxi I've ever been in, and this was half six in the morning. The next 2 days the cars were like pigsties, bad attitude drivers whining about everything, one even called me before he was due to tell me to get a move on because he wanted to go home! After this there was never going to be a day 4 for me.

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  • 1 Report review »
    in Soton -

    Appalling taxi company. Rude staff and pitiful customer service. Avoid at all costs

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  • 1 Report review »
    in Southampton -

    Joke of a company. Would not recommend

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  • 1 Report review »
    in Southampton -

    Rude on the phone. Driver had an attitude, would give 0 stars

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  • 1 Report review »
    in Southern -

    Embarrassing customer service

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  • 5 Report review »
    in Southampton -

    I have been using Surrey Cars for the past few years for both business and leisure travel. They have always been excellent. Always on time, great vehicles (Clean and mostly new). The drivers and operations team is always very friendly and helpful.

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  • 5 Report review »
    in Southampton -

    Excellent service left a map in the car and the driver delivered it to my house brilliant

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  • 5 Report review »
    in County Durham -

    Spot on taxi service - collected family from hotel to cruise liner and return (very early in the morning), perfect timing, helpful and friendly service. Many thanks

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  • 5 Report review »
    in Southampton -

    I ordered the taxi to come and pick me and my children up from school and it came exactly on time . The driver dropped us off at home. However , when we arrived I realised that I had left my phone inside the taxi. I was really worried so I called the taxi office again.They said that he had found the phone and he came to give it to me after his trip . He was a great help and me and my children had an amazing experience.

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  • 5 Report review »
    in Camberley -

    I stayed in Southampton last night for meeting today. Had a meal out with a friend and got a Taxi with this company. I was a bit 'worse for wear' but not to bad and realised I had left a shopping bag accidentally either in the restaurant or taxi.The value of the items was in the hundreds. Telephoned West Quay Taxis first this morning and Liam was very helpful and gave me the job number as the Driver was a night Driver and hence asleep. Telephoned at lunchtime and Helen was brilliant and managed to get hold of the Driver who actually took his personal time out to deliver the shopping bag to me. Thankyou and well done West Quay Taxis!

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  • 1 Report review »
    in Mobile -

    A bad experiences with they service.

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  • 1 Report review »
    in Mobile -

    We ordered a taxi from this company to pick us up 23:10 at around 22:00. They then showed up at 23:19, 9 minutes late. We we're suppose to stove at our destination at 23:30 and we're obviously not going to be on time.

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  • 5 Report review »
    in Feltham -

    These guys really know their stuff. I was tired and impatient when they picked me up (not their fault),Yet they were so professional, not fazed at all. Lovely drivers and good price too.

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