• 1

    Galpins Cars

  • 020 8683 2222

    020 8683 2222

  • 1047 London Road Thornton Heath CR76JG
Reviews

Overall rating from 6 customers

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  • 1 Report review »
    in London -

    Taxi turned up an hour early for airport pick up then the company tried to charge 40 minutes of waiting time, despite us leaving before the time I had booked it for. They said that because I had (I thought helpfully) given them my flight details, they had booked it for 10 minutes before landing time. Despite me specifically booking it for an hour after landing to allow for baggage pick up etc. Driving was also pretty dangerous but main issue was the overcharging and then the refusal to accept that they got the time wrong despite the app clearly stating the time I booked for. Baffling. Had a good experience on outward trip to airport with a different driver but would never use again on basis of most recent experience. Very stressful and unpleasant after a long journey.

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  • 1 Report review »
    in Thornton Heath -

    Female controller was rude and unhelpful. I now use Roadrunners.

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  • 1 Report review »
    in Surrey -

    Most dangerous driver ever. Using both hands for using personal mobile and eyes on phone than road while on the motorway! Never using again, should be in jail for risking customer lives.

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  • 1 Report review »
    in CR4 -

    Phoned to book for the next day. Bloke that answered said they don't cover SE4, but I wanted a pickup from CR4. 'C for Charlie...' 'S?' 'No, C, ABC, C.' 'No, we don't cover SE4' 'Is there someone who can understand me there, I'm less than a mile from your office?' The phone was handed over to someone else. 'I'd like a pickup from CR4 tomorrow morning, please' 'You'll have to call back in the morning' FFS! I don't know what has happened to Galpins, they used to be spot on. New owners, perhaps?

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  • 4 Report review »
    in Thornton Heath -

    Ive used Galpins many times especially for airport drop off / pick up . Reliable , good service

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  • 1 Report review »
    in Thornton Heath -

    Rude lady controller dressed totally inappropriately and absolutely no customer service skills. Will not use again as driver smelt awful.

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