Alpha Cars

xandra in basingstoke - 30 Nov 17

Ordered a taxi at 5:45pm for pickup. When the taxi shoud have been at the door they send a dispatch text instead. I called to track my taxi as I was running late for work already, instead i was faced with rude , unhelpful staff who didn't want to help at all. I won't be using Alpha Cars again, nor would I reccomend it. Would not even give one star for this horrible taxi company. (basingstoke)

Mike in Basingstoke - 3 Sep 17

17 Wouldn't recommend personally. Booked a taxi on Saturday 2nd Sep 17 2 hours before I needed it. 10 minutes passed from our due pickup time so rang to see where it was. The male operator was rude and said how he didn't control the taxis and would get here when it gets here... what's the point in pre booking if it still doesn't arrive. Taxi eventually turned up 40 minutes after it was booked for! Operator was poor in handling this and very bad customer service. As I say personally I wouldn't recommend and would highly recommend you chasing the car up before it's too late for you as well if you do book.

Billy2501 - 31 Aug 14

I know of this company and the owners were banned indefinately from running coaches... MIKES TRAVEL. Says it all with some of their cars, too old and inspected for taxi plate with a few back handers i think!