Green Line Taxis

Tom in Normanton - 9 Sep 18

This Taxi company is disgusting especially the lad who was on the phone line at 6pm 8/9. He is so rude and obviously does not like people or care about his job! I will be reporting him and never using this firm again!

Linzi in Normanton - 6 Jul 18

I will never use green line taxis again! I got stuck on a call at work at the end of shift and obviously you cant just hang up on a customer so I dealt with the call. I was 5 minutes late for my taxi (not the usual company I use they were booked up) I apologised for being late and the driver asked what took so long and I explained he said “well I called you and you didnt pick up I was about to leave! We have other people too!” Fair enough like its a business so I said sorry again. Halfway through the journey off goes the radio “did that ducking ignorant white girl get it yet or what? You charge her double if she did!” The driver looked embarrassed so I said “you can tell him the ducking white girl is here and shes not paying double at all!” Doors locked as he pulled in my street so I told him my boyfriend was in and Id call him to come out the doors unlocked and he let me out!! Disgusting behaviour obviously the work ducking wasnt that but couldnt put it on here

C in Castleford - 23 Jun 18

Disgusting, appalling, will never use again. Had to wait 45 mins for a taxi and people where ordering after me and getting a taxi before me and each time I phoned Greenline they wasnt interested

Rhi in West Yorkshire - 16 Jun 18

I have had some good experiences with this company, however some of the staff are awful. I have just rang to book a taxi, I told the man on the phone my start and end destination. He then said “5 minutes” so I kindly asked if I could book it to come in an hour, he said this was fine and I said “thank you goodbye” etc. After that he must have thought hed put the phone down and muttered “dumb bitch” for absolutely no reason. Only disgusting people would say that without being provoked. Sack some of your staff. Never again.

Josh in Wakefield - 28 Dec 17

Got a taxi from Normanton to Wakefield, the driver was really rude and weird with me when I entered the car demanding a full address and postcode. He then drove over the motorway to get into Wakefield which is a much longer way to get to my destination. Upon arriving he stopped without saying a word to me. I passed him a five pound note, as I didn't know the price of the journey, the driver then turned and shouted 'money' at me! I said I'm sorry how much is it to which he replied £15. I'm yet to call the company and confirm whether or not I've been overcharged but a similar journey in the past has only cost £7.50 and I'm unhappy with the drivers frankly intimidating manner.

Casey in Wakefield - 21 Nov 17

Some drivers can be very rude and over charge but some are amazing always stick to the price, get you to places quicker and have a good chat with you. New driver '523' only just had me as his first job and he was great got me to work quicker than anyone else and we have a nice chat, it's nice to get someone like that on a morning

15599 in West Yorkshire - 11 Sep 17

Do not enter a car that is a silver Vauxhall people carrier type car if you do not want to be ripped off, or be tricked by swapping a pound coin for a 20p and being told you've short changed the driver!! If you are unfortunate to get this driver then make sure you arrange with the operator beforehand the cost of your journey and make sure you count your change or ensure you have the right amount and maybe take a video of the money in your hand whilst giving it to this driver!!

Mick in Normanton - 3 Sep 16

Great service

jam11maj - 13 Nov 13

The first occasion I experienced a very poor service, I entered the taxi to be rudely lectured about how he (the driver) had been waiting 5 minutes. This may have had something to do with him parking 80100m down the street from the address to which I had ordered the taxi to. The second bad experience of having to tolerate the poor service from this company was again a rude and pressurising driver who demanded the exact address of my destination. He wouldn't accept the name of the estate as a destination so I asked to be dropped off at the post office near where I wanted to be as I didn't know the exact address of my friends house. I will definitely NOT be using this so called 5 star service again.