• 1

    Heatland Stoves

  • 0191 908 4210

    0191 908 4210

  • Unit 9 Carrmere Road Leechmere Industrial Estate Sunderland SR29TW
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Overall rating from 1 customers

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  • 1 Report review »
    in Morpeth -

    Appalling installation & diabolical customer service. We appointed this company to install our feature living room fire and false wall. Planned to be completed in 2 days, some 8 weeks later we have a rattling fire, awful tiling that is uneven with chunks missing (filled with grout to hide) as well as a TV that is dangerously mounted- we gave the company ample opportunity to sort out the issues but they kept cancelling and as a result we have employed a new company to strip it out and replace everything (all at our own expense - however we still have a rattling fire). Heatland Stoves workmanship has been abysmal. They have been unprofessional throughout our fitting and our complaint. After admitting fault, apologising saying they were embarrassed with their installation and offering to put everything right we declined this offer as we believe they are incapable of completing it even to a half reasonable standard. We do not recommend this company at all.

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