gentry in Rochester, Kent

Unfortunately too expensive

I was very pleased with the service I received

Had a groupon voucher to use at this garage, went in not expecting much but I recieved really good service and honest advise. I was made to feel very welcome and relaxed, really cool waiting area, loved the free wifi and free drinks!

Discusting behaviour of staff and manager. Intimidating rude and liars. Shocking. Only one who had manners was the young lady. Car came out with scratches on and manager tried saying they were already there! Even though they didn't write it on sheet and stated can't see scratches in their pictures. Beware

Car returned with new damage and very poor repair on alloys. Returned to them to rectify. Waiting on an update. Avoid this place

Great service and quality repairs

Have had car 2 weeks no phone calls found out not even got parts yet rawhide vowboys i think

TERRIBLE!! What should've been a simple repair took 3 attempts and still had to go elsewhere, car was returned with BADLY fitting cheap pattern parts,the bumpet not even being the same as original and resprayed bonnet had visible scratches. Car returned for re repair to then come back with dents in wing,worse paint job with visible nasking lines,paint sinking and mettalic in paint wrong,unfinished hinges and lights not reconnected (engineers report showing 16 faults). .Eventually took elsewhere and perfect repair first time! . co badly let down by staff!!

Shocking. My friend tortoise got attacked by a fox and a lady found it who then handed it to another person that would take it to this Vets. They put the animal to sleep for being a 'stray and injured' without giving the owner a chance to reunite. When the Owner turned up at the clinic She gets told that her beloved pet has been put to sleep. The tortoise wounds appeared treatable. I don't believe this practice should be seeing exotic pets if they can't offer care in emergency situations. This pet should have been referred instead of been put to sleep . Absolutely appalling. My friend and her children are absolutely devastated

Hadnt visited since 2020 - now owned by a larger company so prices seem to have rocketed. Very unprofessional from my experience. Would not recommend now.

Uncaring unprofessional Manged to cut my dog more than one ce while clipping him to be sedated then have the cheek to blame it on his skin condition also ask permission to do a Scan which was authorised but did not do it Avoid at all costs

Helen is the vet we always see and she has been amazing. Cannot comment on the others as I've always made a point of seeing her. 10/10 vet

Excellent service from Excellent vets, throughout the pandemic they continued to see us & our pets. My parents started going there when they opened & I have continued to go with all my pets. As have my son and all of his pets. Brilliant