Letting Agents in Bacup, Lancashire

Latest Reviews

• DO NOT USE! Absolutely awful service! I arranged an appraisal yesterday with Verity due to take place at 11am this morning. I sat outside the property for 10 minutes and nobody turned up. When I called their offices, they said they had been delayed and would be around 15 - 20 minutes. Had I not called, I would have been none the wiser. I did not receive any kind of notification about the delay. They did not show any remorse or regret. All I can say is they are highly unprofessional and I would steer well clear of them. I can only imagine how they treat buyers and tenants if this is how they treat sellers and landlords!

  Rohail in Accrington, Lancashire
  09 Sep 22
• I am badly stuck with this agent and with Paul. I bought this property with tenants in 2019, trusting Ainsworth lord estates. Due to some issues, they said they have to vacate the tenants, they have vacated the tenants. Now the property has been empty since August 2020. I have been chasing them, but no updates. He keeps telling me that they must renovate, look for tenants, etc. I have agreed with everything that they told me, trusting them. I live far away from Blackburn and have trusted Paul and the team. He said he talking to Govt team about leasing. It is been 1.5 years still my property is empty. Paul doesnt pick up my calls, doesnt respond to my emails, and doesnt respond to my messages. I have to keep calling, and after months - he will say - I am working on it - there is no update, and thus I am not responding to you. Is this FAIR? If there is no update, will you not talk to your landlords at least once a month to give an update? I can provide all proof of all my emails

  Krishna M in Blackburn
  22 Aug 22
• Very professional staff, I was very pleased with the service and advice from Verity in regards to rental properties. I hope to find a property soon with them.

  Ben in BB3
  31 Aug 18
• I found the whole process pretty simple and much quicker than anticipated, Verity was on hand throughout to answer any questions I had since I have never rented before. Good experience can't fault it

  Alan in Darwen
  17 Aug 18
• Verity was very polite and helpful. She managed to sort out a fast move and negotiated a very fair deposit, to help me out.

  L in Bb3 1ea
  01 Aug 18