• 1

    Hotline Cars

  • 0121 353 2121

    0121 353 2121

  • 186a Chester Road Streetly Sutton Coldfield B743NA
Reviews

Overall rating from 13 customers

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  • 1 Report review »
    in Birmingham -

    Dreadful service. 25 mins late and then charged more than quoted. Driver was speeding as well. Did not feel safe.

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  • 1 Report review »
    in Sutton coldfield -

    Muhammad yusuf must be deaf and dumb if he thinks hotlines got amazing staff Them days are gone From 100 drivers to 50/60

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  • 5 Report review »
    in Birminf -

    Nice friendly staff.Highly recommend

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  • 5 Report review »
    in Birminf -

    Amazing staff and clean spacious cars. Great service

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  • 5 Report review »
    in Birminf -

    Professional service.Very clean cars and friendly staff, would recommend to anyone looking for a taxi

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  • 1 Report review »
    in Roadrage -

    Car 35 dangerous driver m42 probably on way to airport EM

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  • 5 Report review »
    in Birmingham -

    Great service and friendly staff with clean cars.Would highly recommend

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  • 5 Report review »
    in West Midlands -

    Very good and reliable taxi company with kind staff.A must use for anyone needing a lift.

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  • 5 Report review »
    in Sutton Coldfield -

    Hotline are fantastic, Tazul waited around last night in extreme temperatures when I was held up at Birmingham Airport. Never in 13 years have they let me or my friends down. 10/10 from me. Thank you

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  • 1 Report review »
    in Great Barr -

    We phoned and booked a return transfer to Birmingham airport and was told to phone when we had landed on return and a taxi would be sent to us. Going to the airport was fine and the taxi arrived on time. I again confirmed that we were booked for a return- the driver informed me that all I needed to do was phone when we had landed and a taxi would pick us up. When waiting for our luggage on return I rang only to be told that my name 'Wasn't on record' and therefore they would not be able to pick us up. As it was nearly 1am and after flying for several hours you can imagine my annoyance when told this. I then went on to say the date we had the original taxi and what I had been told when booking originally. The man on the other end of the phone then seemed to become annoyed with my phonecall and had a terrible attitude. He again repeated they would not be able to pick us up. I would not recommend this taxi service to anyone as they are clearly unreliable and have no customer service.

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  • 1 Report review »
    in walsall -

    Very poor service ! taxi arrived 30 minutes late for a Christmas function and it had started when we eventually arrived. I phoned hotline many times asking them when to expect taxi and was told it was a busy night and taxi was 2 minutes away (it wasn't). I asked to speak to the manager who despite my several calls did not reply. I would have preferred to discuss my dissatisfaction in person rather than write a negative review. Would never use again and not reccomend.

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  • 5 Report review »
    in France -

    Provide excellent service. Always on time, courteous & reasonable priced. Used them for many years to & from east midlands airport. Definitely recommend this company.

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  • 1 Report review »
    in Mobile -

    Unbelievably rude! Woman didn't understand when I asked to go to Dogbeth coach station so hung up on me

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