Taxis in BS1

Do not use! On several occasions now they've turned up late, no update, no apology, no explanation. The drivers are unfriendly, playing loud music and ignoring requests to turn it down. On my last trip, I frankly didn't feel safe in the car the way the driver was driving - too fast, no indicating, running red lights. I used them because they are based so close to where I live, but refuse to use them again. Walking would be better.

A very friendly driver called Bunky, with great customer service skills helped myself and my disabled son to get from temple meads to Kingswood with his wheelchair. He charged a fair price and was very knowledgeable of the route to take avoiding traffic. Thank you Bunky for a pleasant Taxi service. Janet, London x

Altogether a lovely experience! Nice friendly polite driver, clean car and most importantly very reasonable fare!!

I was left shaken after using Club Cars. I was getting my cat home after a major surgery and the driver at one point blasted the radio so loud that my cat got really distressed and I had to raise my voice to ask him to turn it down. The driver did not wear his seat belt and when I rang to complain the owner of the company told me that it was the driver's choice and not the law. He drove erratically, going over the edges of the road. He said he didn't like it when it was dark (the country road was unlit) because he liked to put his foot down and he couldn't see if the police were behind him when it was dark. He initially said the taxi would me £15 but then charged be £18. I called to complain but received a disgusting response from the company. They offered a half price (and then free) taxi and clearly didn't understand that I wasn't comfortable using them again after what I just went through. I will NEVER use this company again considering the distress caused to my pet.

Absolutely atrocious, I ordered a taxi for a 15 minute drive, after waiting twenty minutes for my taxi, twice the recommended amount, I called and was told it was still on its way and would be “A few minutes.” Fast forward ten minutes later and Im informed the taxi under my name had been taken by someone else. They then proceeded to say a taxi would arrive imminently to get me on time for my train, another five minutes and I call to be told its waiting around the side. These taxis claim to call upon arrival but it had been sitting in a bay instead of calling to inform me we could depart, or there had been some other failure and the wrong number had been passed along (very possible given the similarity of the number on the drivers phone to my own. Instead of departing he then waited more time in the bay instead of driving me to the station. I wound up late, adding an hour and a half to my travel time from a culmination of error, incompetence, and inability to execute the job. Rubbish

Terrible company. Asked for a hotel pickup in Bristol to Temple Meads. Booked 1 hour 20 mins in advance, got confirmation. Waited 10 minutes over the designated time, called the company, told minibus on its way. No sign of it 10 mins later. Tried calling again, put the phone down on me. I got a friend to call on their phone and they picked up, They then sent 1 cab that could take 4 only - 25 mins late. Needless to say, we missed our train and it cost me 140 quid to catch the next one. They could not have cared less.

Once again great service over the 4 days that we used them taking us to Cheltenham their and back always on time

Had a quick service with my booking and no issues.

excellent service.... cheap and reliable easily the best in town......

Badly let down by them - repeated promises broken - will never use them again.

Booked a return journey with one of their drivers, didn't show,checked,booking not made,cost me money. Complained,told my fault,shouldn't have booked with driver but not told that by driver.

on time and good service, drivers are friendly and helpfull clean cars.

Terrible service. Left us waiting outside venue on our wedding day for 20 minutes. Got an Uber in the end. Dont use!

Do not book with these people. They are totally unreliable. I had an early morning taxi booked to the airport for 5 am this morning. I booked it 2 days ago. I was waiting outside 5 mins before and at 5.15 they still hadnt turned up. I tried phoning and voicemail was turned off. They still havent called me saying they couldnt cone. Eventually i had to give up and drive to the airport. Parking here will cost me a fortune. Not happy.

A2b do not have a active website or any other form of online bookings, we only take bookings by phone...

Ordered an airport transfer online with A2B only to be emailed that the price on the website was not correct and was an additional £12. On the way there the driver didn't say a word or offer to help with baggage. Driving was dangerous and reckless. Complained to the company and requested a different driver. They responded with 'noted' - that was it, no apology. Then taxi didn't show up on our return, rang the company and they denied all knowledge of our booking. Definitely would not recommend, very unprofessional.

Awful, dangerous driver. We followed a white minibus vivaro out of cotton coming towards Chippenham and the driver overtook on a blind bend narrowly avoiding a head on collision, then sped and dangerously overtook AGAIN. Some of the worst driving I have ever seen. Luckily we filmed it and it has been reported to police.

Amazing taxi company always answer the phone straight away, give great student deals. Friendly staff

Really professional, reliable, kind and friendly drivers. I use dad's cabs all the time. They are ace.

Terrible unprofessional driver Do not use this cab company

Travelled five times with Sunny taxis during a business trip to Bristol (4 local trips, 1 long distance to Heathrow). Always on time, clean cars, polite and safe drivers. Will definitely use them during my next stay in Bristol. Nils Kranz

Excellent service