Taxis in Cheadle, Cheshire

terrible service , made us wait 45 minutes from Mri hospital and was rejected by many of the drivers because it was local fare. Never ever will i use them again.

So yesterday I made a booking with Metro Taxi from Aldi hazel grove.. now remember Ive shopping!.. plus with my mum and her shopping!.. so taxi pulls up guy gets out.. had to ask him to put my bags in then when it came to my mums he went to shut the boot to us saying what are you doing we still have shopping?.. he looked and then got in the driving seat and let me put the rest of the shopping in the boot, baring in mind Im now I pain!.. I got in the car after doing this to find him on the phone to who ever and this was all the journey! anyway gets to mine and he says £4.60 well I then said shopping out first thank you!.. got out open the boot start taking the heavy bags out myself into my front garden!.. driver then gets out of car and goes to the boot only to take the heavy bags out and put them on the road, me .. erm look dont do that as I dont see the point because all your doing is making me stoop and my back is bad enough so leave them in the boot so its less painful for

Shocking service, rude staff and no taxi. Booked a taxi had a confirmation message. Waited 30 mins and no taxi. Rang back to ask where it was to be told I hadn't booked one! Then I was told another would be with me in 10 mins, again no show. Rang back and was told it would be 5 mins. Then I got a phone call from them. I answered and they hung up. Then got a text saying they had successfully cancelled my taxi. Rang back got some rude call handler who said I couldn't have a taxi as there weren't any. My auntie has used the company every week for years. So we said this is shocking and we were told we've never used the taxi service before because my number hadn't been used there, maybe because I rang and not the other person. In the end they hung up and no taxi came. Disgusting service. Booked an uber, 3 mins later in a taxi and on the way home

Pre booked taxis on several occasions 2 hours prior needing them and neither have turned up or been allocated a driver - this resulting in both children being over 45 minutes late for school. No acceptable when you've pre booked and they won't even answer the phones.

Booked Minibus begining of April for pick-up on 11/05/2018. Tried to confirm, no record of booking dispite having emails. Promised to look into it by Head Office and would ring me back, still waiting. Give them a wide berth.

These people told me it was a 20 minite wait for a taxi. 50 minites later still no taxi. I rang them back only to be told by a very rude lady that i will just have to wait. The customer service is terrible and their taxis turn up an hour late. Avoid this taxi service like the plague

DON'T USE THIS COMPANY ARE SCAMMING PEOPLE!! THEY GIVE PRICE WHEN YOU BOOK WITH THEM AND WHEN YOU ARRIVE TO YOUR DESTINATION YOU FOUND OUT THAT YOU HAVE BEEN OVER CHARGED!!!! AND WHEN YOU CALL THEM THEY FOUND YOU ALL THE STUPID EXCUSES!!!! VOIDS THIS COMPANY

Awful never again

Rude, ignorant drivers. No manners especially to white women

Was essentially told I'm a liar by the woman on the phone. Driver drove away after slowing down and looking at Me, then cancelled the trip (I could see where he was through tracking on the app). Terrible rude customer service.

I do not recommend this company INTIME drivers are FRAUDESTER when you call INTIME with a complaint on the driver the manager doesn't respond INTIME is not a fair company