Taxis in Deeping St. James, Peterborough, Cambridgeshire

As per our many emails below you can see we had a taxi booked to take us to Stansted last Friday morning at 4.30am. I spoke to someone in your office several times, days before and then on the evening before and all was confirmed. The driver called me later that evening with a different address pick up time. This was resolved and I was promised our pick up as agreed. I wasn't feeling too confident that anyone would turn up so called the office at 3.30am, to no answer. I then called the driver and he was asleep but said he'd be there in an hour. As noone arrived at 4.30, we called again and he 'wasn't sure' if anyone was coming. I called once more to get the same bumbling answer. We then had to call another taxi firm in a panic, but luckily they picked us up 15 minutes later and we very efficient. Luckily we had planned ahead enough that we did not miss our flight. However I feel this is very bad customer service from yourselves and your drivers, and will not be using you in future

5 STAR

BEST TAXI FIRM IN PETERBOROUGH

Excellent

Arrived on time and great value for money with a friendly service. Will book again.

The best cab firm in Stamford. Most reliable and fast service.

Great price and great service will definitely recommend

Clean cab. Friendly driver. No problems with the service provided. Will use again.

Goldstar dimond what a company been using them for a few months now recently moved to Yaxley seeing these advertise on Facebook Instagram and something about an app downloaded it easy to use and straight forward and get a quick response perfect

Be careful, stilling money from people who going in midnight

A vast variety of vehicles at their disposal, quick, reliable and very friendly telephonist, Had no probably booking for a party of 50 from Yaxley. Keep up the good work lads

Nice to see big names coming to Yaxley, your most welcome in our village. Heard good comments about yourselves and will ring you myself when needed a cab.

Brilliant service, me and my family always have a great journey with Goldstar cabs especially last time with white bmw driver, he was very polite and friendly. Many thanks .

Had a flyer through the post, must say very polite drivers not like the usual ones I get. Ive been using this firm for 2 months now and have never looked back since.

Thank you for delivering my grandmothers medication, you really went out of your way for my family. Great service with a smile

Thank you for delivering my grandmothers medication, you really went out of your way for my family. Great service with a smile

Lovely clean fleet of cabs, very spacious E7 cabs

Lovely service always punctual and very friendly, keep it up lads

I stopped using this company years ago and I can't remember the reason but it wasn't a good one. Used them again for the first time in years last night and the driver did nothing but moan about the fact I wanted to get some food on the way home, which I said when I booked the cab. He said he wouldn't have took the job if he'd known it would take a while. Not my problem, he didn't have to take the job!!! It made me feel uncomfortable so on that basis I'll be back to boycotting them because that's no way for a driver to be talking to a customer

Wouldnt even give one star. Prebooked taxi, even paid in advance. Over an hour late, kept LYING saying taxi was 5 mins away. Absolutely shocking, dont use this company. Take your money and turn up when they want.

Brilliant Taxi Firm 10/10 Service

100% The Best Taxi Firm I've Used So Far And I Will recommend City Cabs To My Friends

I Booked a Airport Transfer With Them The Office Staff Took My Booking Swiftly Told Me The Price Also Sent Me a Conformation Text Of My Booking Which is Helpful