Taxis in Deeside, Clwyd

Driver went to wrong town for pick-up. Had to chase them myself.

One of their drivers, Registration WA14 FVU (Peugeot Boxer), did not stop after running over my cat on the evening of April 20th on Sarn Lane in Caergwrle. This resulted in a £600 vet bill. Regardless of whether it was an accident or not, the business sent me a half-hearted apology via text, but accepted no accountability for the costs I incurred. When I called back, the person in charge even threatened me with slander for leaving a negative review. Perhaps my moral standards are higher than theirs, but if I caused someone to be out of pocket due to my actions, I would pay for the costs without hesitation. Based on my experience, I can conclude that Direct Cars is a terrible business.

Arrived on time and promptly for both journeys, the drivers were patient, helpful and understanding with an elderly passenger.

Ordered a taxi for 00:30; not arrived by 00:40 so go into the office and ask why; told that they are busy so itll be fifteen more minutes. Not acceptable seeing as Im expected to pay full price even if the taxi is late. Fifteen mins pass so I go in again and demand to know why seeing as I did book the taxi two and a half hours earlier! They said “cant you see we are busy?!” Not acceptable! I booked it two hours ago, not five mins ago! Tempted to just get the taxi and jump out without paying. No wonder the imbeciles only work in taxis and not anything more critical! Can clearly not organise themselves! They obviously book too many taxis for the time they actually have. Absolute con and I would always ring other services prior to considering these again

Fast and reliable taxi along with fantastic office staff the only taxi firm I will use.

Sjjdkd

Horrendous, should be ashamed.

Absolute awful! Asked to be picked up from Cineworld at 10:30pm as I went to watch a movie but the cinema was getting too hot and was steaming up the projector, delaying the film as a result I came out at 10:45pm to find no taxi and a rude voicemail saying I am barred from using their service because my phone was off (have they never been to a cinema? No phones allowed!) and wasn't there at the time I asked for. Leaving me to walk 6 miles home in the dark wearing black clothing. Unsafe!

I was recommended to use Chester Taxis by a friend in Chester. Their cabs are always clean and tidy and their drivers polite. I can recommend them to anyone wanting a taxi service or airport transfer.

As usual, excellent service, helpful drivers and perfect timing. Called asked for a taxi... I was informed that the taxi will be there in 3 minutes, exactly 3 minutes and the taxi was there.....satisfied customer and will always use it.

great service, excellent and efficient, taxi was prompt. Prices are also very reasonable. overall, definitely a service to recommend

Great service

booked my journey online, it was very easy to book, as i had my quote emailed to me. the journey was smooth and made me feel protected as some people can get very anxious when they travel in taxis but in these cabs and with these drivers . I truly believe that this is the best taxi service in Chester noticed that the price of my journey was not expensive and was (In my experience) the cheapest I've ever encountered. Every time I have used their tais the drivers have been very friendly and reliable and their taxis have always been clean. They also have very competitive prices which is great especially for the fantastic service they provide. I would recommend Chester Taxi Services to anyone . THANK YOU CHESTER TAXIS

Rude!

Excellent

Reliable, what you need.

The most horrible

Fantastic!

Brilliant service! Thank you so much! Would never use anyone else

What's the point of booking a cab a week beforehand if it comes over an hour late?

Fantastic quick and reasonably priced

nearly an hour late and not a hint of an apology. not the first time either.

Do not use. Very expensive. I went 2 miles down the road and i got charged ?8. When i asked about the price i got told its because i was 'out of the area' i was in ledsham which is right next door from ellesmere port and their taxi office was only 2.5 miles from where i was getting picked up from. AVOID!!!!

Not half bad really even dropped us off where he wasn't supposed to stop.