Taxis in DL1

I am a disabled passenger who called to booked a taxi for 12:30am on 20/02/2022, to be called back at the time we were due to be picked up and told they would be 10mins late. Standing in the rain and cold awaiting their arrival, I called them to see where they were. Driver tried to tell me they had waited outside. This did not happen - we were outside for 25mins. Taxi drivers should not leave anyone; never-mind someone who is vulnerable, after agreeing to the Booked Fare and times.

Just brilliant . Stranded in storm Arwen after traffic accident , nearly 200 miles from home. Service and help to solve our transport problem was above and beyond on a really difficult night to be on the road. We really appreciated your help last night. Thank you .

Unreliable and poor customer service. This company no longer cares about its customers.

Brilliant taxi drivers especially Steve hes one of the best in my eyes hes funny a real gentleman & while still been provisional hes hellish just like one of us very trustworthy good crack & honest ,if you left something in the taxi he wouldve out his way to make sure he give you it back I must say so will all the other drivers ibfs f Ill e. even go as far to say its the BEST TAXI firm in Bishop Auckland, , I. have met lots of the drivers &there all gr8 the lasses in the office are very pleasant and helpful &try ther best to get you a taxi if you have to wait they will chat & keep you updated on your taxis location &how long you have to wait its never ages because they have so many drivers Steve your the boy m8 &a absolutely credit to the company

Safest taxi service I have ever used. Get a text to confirm the booking and another to inform you that the taxi has arrived I love this idea especially if you are alone and need a taxi.

I have booked through the app numerous times and my taxi hasn't turned up. Staff say taxis on it's way and still doesn't turn up. Its disappointing and frustrating. Wish staff were more honest. Why have an app to pre book cabs literally 12 hours before but cant carry through the service. Its bizarreView less

Called and booked at 2:20pm December 10th Sunday 2017 . Got a taxi from Tesco, every single time we have had this driver (name is N/A) if it is just me and my mother or sister he drops us off round the corner. No matter what shopping we have. But every single time my dad is with us he drops us off in the right place. In all fairness, it's sexism. He does not try make decent conversation unless my dad is there. He does not stop on the right street unless my dad is there. It's ridiculous. We have no issues with the taxi company, most of the drivers are very nice and drop us off on the right street where we ask to be dropped. But this driver? Drops us off on the wrong street round the corner unless there is a MAN (my dad) there. Every single time. It has happened more than twice now and it's becoming annoying. We do not ask to be dropped off In that street. We should not be dropped off In that street

Excellent service, third time we've used them. Polite, efficient and very reasonable. Would highly recomend.

Movers broke a leg on my upright piano, didn't finish the job, and didn't turn up to finish moving the piano at the agreed time on the second date.

Great service, would definitley recommend

64 years Had a block booking worked great Tonight no show freezing cold No show phoned operator said not on list nearly had to walk 7 miles Never again

Ordered a taxi for one female to get from sedgfield to aycliffe for half 10 and it was a no show leaving person stranded. When calling it rang then went to voicemail and it started with a greeting of errrr dont know what to say needless to say I hung up and didnt bother leaving a message. Unprofessional and unreliable poor service

Worst taxi service on the town

Phoned 3 times for a taxi on Saturday night. I appreciate they would probably be busy. But phone was answered with 'hello, skyline taxis then call ended. I found this ignorant and unacceptable for any business. I will never phone for this firm again.