• 1

    Widnes Britannia Taxis

  • 0151 424 5577

    0151 424 5577

  • Hough Green Station House Liverpool Road Widnes WA87XU
7 7 2
Reviews

Overall rating from 7 customers

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  • 1 Report review »
    in Widnes -

    Awful service, lie about "being outside" refuse to apologise.

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  • 2 Report review »
    in Widnes -

    Fine during the week, I'm a regular, doesn't count for anything at the weekend. 45 mins, no sign, rang Delta 15 mins as promised.

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  • 1 Report review »
    in Widnes -

    Appalling appalling service. My nan was waiting for a taxi for over an hour. She ordered one at 1.40 pm to get to a medical appointment at the widnes walk in centre at 2.50pm, to give herself plenty of time to get there. She waited till 2.30 with nothing then phoned repeatedly they gave her excuse after excuse consequently she missed her appointment. I was at University or I would have taken her. She is not well and it was an essential appointment. I am shocked and disgusted at this behaviour!!! Ridiculous. DO NOT phone this taxi service.

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  • 1 Report review »
    in widnes -

    if you wont a widnes taxi ring a widnes firm that will arrive and know where to go not a Liverpool taxi firm with know drivers in widnes what a waste of time

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  • 1 Report review »
    in Widnes -

    Dreadful. If I could score zero rating I would do. Booked two taxi yesterday/today 15-16/06/18. First 8am - arrived 8:50am - after three chase up calls. Although in Widnes, ended up with a Knowsley driver who to be fair was pleasant and apologetic, but that is not the point. Second 2am - never arrived - still waiting 12:30pm! After a variety of chase up calls only to be told there was only ONE taxi cab working in Widnes! Absolute joke. Enough said.

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  • 1 Report review »
    in Widnes -

    Before this firm got taken over by Britannia it was spot on. But it is a total joke now. Drivers have no ideasy where anything is ... and thats even if they bother to actually pick up. Get a call back but the taxi is not there. Have the option to call through to the driver... they don't answer. Call the operative... they blatantly lie saying the driver picked up the wrong fare... it is such a low standard of customer service. Shameful and totally disgraceful. Yuve ruined what was the best taxi firm in widnes. Bad experiences spread further than good ones. I will make sure my numerous terrible expierences with this firm is shared with all. Hopefully it will eventually restore back to its previous great quality.

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  • 5 Report review »
    in Widnes -

    After using Britannia cars for quite some time now I can honestly say I had an absolutely amazing service with them. I left my iphone in the back of the cab and after calling it and receiving no answer, I was thnking I might not get it back and would have to buy a new one. But then the driver popped around to the house and dropped it off. I am so grateful! And would whole-heartedly recommend them to anyone who needs a car/cab! The drivers are so friendly and very chatty, which is always good. They also have a very fast and reliable service and I will most definitely call upon them again in future. Thank you so much!

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