• 1

    Pemberton Taxis

  • 01942 222111

    01942 222111

  • 9 White Street Wigan WN50PN
13 13 1
Reviews

Overall rating from 13 customers

(This overall rating will include your review soon)
  • 1 Report review »
    in Wigan -

    They need to learn how to deal with customer over the phone, I must say the customer service is absolutely rubbish. Never again....

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  • 5 Report review »
    in Ashton-in-Makerfield -

    I have used this taxi company on several occasions and have always found them to be polite, reliable and fairly priced.

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  • 1 Report review »
    in Wigan -

    THE WORST CUSTOMER SERVICE EVER. REALLY RUDE!! If you dont want to work there then dont. Dont take your bad mood out on paying customers!!

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  • 1 Report review »
    in Manchester -

    The guy who answers the phone could do with learning some manners..very abrupt...never saying please or thank you..just grunting down the phone.

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  • 1 Report review »
    in Wigan -

    Shocking operator, Bad attitude she has!!!! Worst taxis in Wigan

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  • 1 Report review »
    in ORRELL -

    WORST TAXI SERVICE IN ALL OFF WIGAN DRIVER LAST SATURDAY DID NOTHING BUT SWEAR FROM WHEN I GOT IN TILL I GOT OUT.I HAVE USED THEM FOR OVER 30 YEARS BUT I WILL NEVER USE THEM AGAIN

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  • 1 Report review »
    in Wigan -

    I am very dismayed about what happened to me at the weekend. I am a long standing customer of this company and to be fair have always found them reliable before now- albeit there has never been a problem where I could comment on how they deal with issues. I ordered a taxi on Saturday evening to pick me and my family up from a venue that I have been picked up from many times before. I was stood on the car park of the venue from 5 minutes before the pick up time and received the usual 2 second phone call from an unknown number to let me know they were on their way. However, no car arrived....... When the taxi was over 10 minutes late, I rang the office to ask when the taxi would arrive. I was told that the taxi had been and gone as we were not at the pick up point. I was then told that the next available taxi would be 35 minutes. When I tried to explain that the taxi never arrived and that I had been at the agreed point (a point they had picked me up at many times before AND picked

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  • 1 Report review »
    in Salford -

    Bad taxi service lying abusive operators I'm sure one of them is drunk stay well clear

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  • 1 Report review »
    in Wigan -

    Never used them but considering one of their drivers just shouted some profanity out his window at me during rush hour you can forget about my business for life.

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  • 1 Report review »
    in Wigan -

    Booked a Taxi a week in advance for a pick up at 3:35pm to be in Wigan for 4pm. I rang the office at 4pm when the taxi hadn't arrived to enquire where it was and I was met with a extremely rude and obnoxious call handler who told me that the reason the taxi was HALF AN HOUR late was due to traffic. When I asked why they couldn't have pre-empted that the traffic would be difficult at that time and perhaps sent the driver a bit earlier to be there on time the aforementioned rude call handler sarcastically asked me if i would like her to "go outside and empty the roads for you". Obviously I wasnt happy about being spoken to like this and made that known, at this point she started shrieking down the phone about how she would cancel the taxi. I tried to explain that this wouldn't be acceptable as the taxi had been paid in advance as the last time i ordered a Pemberton Taxi one week earlier the driver took £20 for an £8 fare and drove away without giving me the change but she just hung up.

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  • 1 Report review »
    in Billinge -

    To all done use this taxi as they trun up 30mis late all that are interested is taking more money for you and will not go the extra mile to make it better for you you are better finding a better taxi firm willing to make life better for as you are paying them when you try to sort it out not interested so stay a way for this taxi firm

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  • 1 Report review »
    in Orrell -

    Very poor.. rude on phone and hung up twice. Blamed traffic for late pick up, there is always traffic, i would suggest overbooking, greed and bad manner causes lateness. Wont allow no stars, but they definately deserve none!

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  • 1 Report review »
    in Shevington -

    Absolutely awful company, ordered a taxi to arrive for 4pm as I had a train to catch at half 4. Got to 5 past 4 Taxi hadnt arrived I called them the lady on the phone said that the Taxi would be with me soon, wasnt helpful at all! It then got to quarter past 4 and I phoned again no answer, someone phoned me to say the taxi driver had arrived and was knocking at the door rubbish the taxi hadnt arrived I then said theres no point now Ill miss my train id Like to cancel before I even finished my sentence they rudely put the phone down. This is disgusting its lucky I wasnt going anywhere important. I shall not be using this company again.

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