Taxis in North Walsham, Norfolk

Left stranded after booking a taxi home from a works do. When I called to politely ask where the taxi was after waiting 20 minutes I was told there is no taxi coming and I had been blacklisted! Horrendous customer service. I had only booked the taxi a few hours before with no issues.

Absolutely shocking service by my driver today, he was rude, drove recklessly and was far too distracted by other things in the car, I will not be using this company again

Always come on time, and give you a call when they arrive so you don't wait around. Very reasonable prices even for students!

The best cab service in Norwich as there are set prices so you don't get overcharged and it doesn't change in price. Never arrived more than 10 minutes late before, normally slightly early.

Despite having good reviews as a service on the whole. There is a need to point out that they employ very poorly qualified drivers. I have had opportunity as an observer, to view that one of their drivers was verbally offensive to other drivers on the road. This came as he had children in the car, on a school run. Not wearing a facemask it was possible to observe the expletives coming from his mouth. All this after the rived had also knocked off another drivers wing mirror. Choosing to plough on rather than pull over the let cars pass. The driver chose not to stop and apologise, but castigate and swear at the other driver. The poor reaction to this 'minor' incident was reinforced by the management of the companies intransigence and unwillingness to view the dash cam footage available or even give drivers details. I would like to say this is a one off event. However lack of characters available prevent me more. Use at your own risk. There are better taxi services around.

Good reliable taxis at a very fair price

Very disappointing. Taxis 15 minutes late on last two occasions, drivers get lost and dont know local area very well. When they promised to ring back with a quote they didn't. Expensive and inconsistent pricing - they charged me £8 for one 3-mile trip and £15 for another 3-mile trip. Often dont answer the phone! Very poor customer care so wont be using them again.

Use NJE for both prebook work and last minute needs all there when they say they will be

I am a disabled lady with a dog and I rely on cabs daily for appointments, shopping etc... these drivers are so helpful they even hold my dog when I go in shop.... I only use them now they are friendly, efficient, kind and bonus the cheapest in town at ONLY ?2.50 for local runs .... thank you crystal cabs

friendly reliable, reasonably priced fares

Will definitely be recommending this new service; great service, thank you

As a guest around these parts I have been treated as an inconvenience and charged 12£ because it was far for him to travel. Given these circumstances, I'd rather walk and advise you to do so.

Punctual, polite, clean car, very professional. Would definitely recommend.

Taxi was booked for 10pm and failed to arrive luckily I was able to sort my lift out not happy an wont be using this ferm again