Taxis in PL21

Please dont use them he charged us £73 to go from challabourgh to Plymouth took 74 mins on a 40 min journey all other cabs say it was a 38£ ride.

We booked a 6 seater taxi into Plymouth, which was confirmed by email. It didn't turn up and we were forced to drive in. When contacted, Tracie apologised but then failed to turn up for the return! Totally unreliable.

Lying controller who then became rude and defiant. Very sad with the service. An apology or a phone call to explain the delay would have sufficed but to make me feel like the awkward customer was harsh. The concocted story to explain why the taxi had gone to the wrong address was unbelievable then to blame me for being rude myself. So sad!

Late by 15 minutes on pick up didnt turn up for drop off to home so 75 minutes walk to home after sunset. Do not use not reliable.

Fab experience. The driver helped me with my bags to my door, I was able to pay by card due to having no cash.

Booked a cab with 24 hours notice. Only to come home & find a card left saying that they were unable to "do your booking" two hours before the time booked to go to a wedding. Avoid these as you clearly cannot rely on them. One star for telling us rather than not turning up!!

My 18 year daughter pre booked a taxi to dring her home from a night out. When she got in the taxi. The taxi man made her pay before going anywhere. He was really quite rude. And threatened her that if she dosnt pay in full before bring her home. After taking her money. He then refused to take her all the way home. Because the roads were to icy. So he made her get out the car from only dropping her not even half way home. She was left at the side of the road at 6am on her own to walk. And she had already paid in full at the beginning of the journey. This is disgusting,

Cancelled pre-booked journey without warning Don't use them ever.

Pre booked night before. Upon calling they couldnt see booking, hadnt allocated a vehicle and couldnt provide a vehicle in time for booked train. Due to waiting to call to give them allowance for traffic it was then too late to get another taxi in time. Missed train despite pre booking a long time in advance and to the train station. Do not use. Try Tower instead.

Do not use will let you down booked day before 45 mins later after numerous calls total waste of time

I have multiple journals with this its like a hit a miss really one was amazing there the other one was horrible he was inpatient I am 13 my card declined and he was shouting while I was called my dad who sent me money really I wouldnt recommend it was a disgrace.

Requested a dog friendly cab and operator advised no problem asked again to confirm and was told yes dog friendly. When the driver arrived he said we should have told them we had a dog when we booked as he wasnt expecting us to have a dog. Luckily he had an estate car and he let us put him in the back.. otherwise we would not have been able to use the cab. We will not be using need a cab in the future.

Seem to cancel every time I have booked one even as an account holder - very poor service.

Not happy tried to pre book a taxi for just after midnight was told to phone back at midnight - phoned back as told only to be told next one not available for an hour!!! Thanks for nothing.

Terrible service. Very rude woman on the phone. I needed to book a wheelchair access taxi to take my sick Dad from Derriford Hospital home to see my terminally ill Mum and the woman told me she couldnt sort a taxi unless I gave her dimensions of the wheelchair - I said it was just a standard sized push wheelchair but that wasnt good enough she snarled sourly etc etc. Not a nice experience. No such info needed from other taxi companies.

Poor telephone manner, pretty rude and extremely unhelpful

NICE 4 SEATER TAXI EXCELLENT SERVICE