Brownhills Cars

Warren Hopley in Burntwood - 6 Oct 19

Taxi turned up 15 minutes late & then charged us more than quoted over the phone. If the driver actually passed a test at any point I would be amazed, his driving was appalling, verging on dangerous. I will not be using Brownhills Cars again & I would advise anyone reading this to avoid them.

William Nolan in Burntwood - 24 Sep 19

Constantly late to take me to and from work

Tanya in Brownhills west - 12 Jul 19

My partner got a taxi this morning to take his children to school and realised he dropped his phone in the car whilst getting out. We called the company who contacted the driver. He found the phone. Dropped it to the office where we could go and collect it. When we got there it was in a sealed envelope with his collection address on so no one else could collect it. Cant fault you for you service. Thank you.

Static in Walsall - 4 Mar 19

They moan for ringing during certain times unless your the first and all the drivers listen to Arabic music/videos during your journey

SomeGuy in Burntwood - 17 Feb 19

Booked a taxi with them from Walsall Bus station to Burntwood as Walsall was as far home as I could get on Public Transport. Arrived at 1:35am for a 1:40am Taxi... Waited until 2:10am and called to ask what was going on. I was promptly told that I was a no show, you know, despite the fact I had been waiting there since 1:35am...........

kelly in burntwood - 3 Oct 18

was only going down the road from sankeys to swan island in burntwood and got charged £5. Absolute joke such a rip off. Not using again and dont recommend to anyone

Geoff in Burntwood - 6 Jul 18

Driver 33 is the best. He always gives us sweets or a lollipop. He is so friendly and polite

Lynn in Hampshire - 20 May 18

Attending party in Cannock. Booked Brownhills from venue in Cannock to Premier Orbital Cannock for 12 am. Didnt arrive until 12.30am despite 2 calls asking whereabouts. Told 5 mins twice. Then charged extra £5 for after 12. Could have dropped that at least for making us wait and lying to us. Spoilt evening.

Lisa in Cannock - 10 May 18

Absolute fantastic service highly recommend

Ijaz yousaf in Walsall - 9 May 18

Excellent service and very reliable. Professional customer service and prices are low too. Thanks

Jackie in Walsall - 9 May 18

Best taxi company I have had 10/10

Hum in Walsall - 9 May 18

Excellent service, very punctual & professional drivers. Operators are fully equipped with advanced technology and kept me informed prior to reaching the destination. Managers are friendly with effective communication skills. Keep up the brilliant service 5* from me.

Syed in Hassan - 9 May 18

Superb service We made a last-minute arrangement for airport transfer between home and Birmingham airport. Quick, accommodating scheduling service over the phone with immediate confirmation via SMS. Our driver met us on time, was cheerful and friendly, and assisted with our baggage. The drive was pleasant, with some narration regarding the sights. He dealt with an unexpected blockade of streets in the city center with a quickly-devised alternate route. We were delivered to the airport promptly. The car (Mercedes E-class) was clean and comfortable. Overall, couldn't be happier..

Tee in Brownhills - 9 May 18

I have been using Brownhills Cars for a long time and they always provide a great service, very reliable and professional, the drivers are all very helpful and friendly,they have the new gprs system where you can track ur driver and how long ur taxi will be which most company's don't have so that is great and we have never been let down by this company highly recommended Folks.You tried the rest now try the best.

Grace Waldron in Burntwood - 28 Feb 18

When I first started using them they were brilliant. But now they are ALWAYS late, which in turn makes me late for work. I'm actually waiting for a taxi now which is 15 minutes late. I'll receive no word of apology and still be expected to pay the full fare despite them rocking up late, constantly. I wouldn't keep using them if I had an alternative.

Angel in Ws87lg - 24 Jan 18

35 minutes late . My daughter was close to been late for school and did not give us write change . When asked he said he did and drive off

anon in walsall - 2 Jan 18

Brilliant service, friendly and quick

jess in walsall - 15 Dec 17

very good drivers been using brownhills cars for last 5 years

tracy in burntwood - 15 Dec 17

Great service will be booking again for our return to birmingham airport. Always on time !

dave in lichfield - 15 Dec 17

Driver was helpful. Seemed to know the route and made adjustments for traffic conditions The vehicle was in good condition. Clean, comfortable.

jhon in chasetown burntwood - 15 Dec 17

Very reliable service even when flight was late driver was very polite thank you will book again.

roy in birmingham - 15 Dec 17

I have used the airport cars service several times, it is always very professional, but this time was even better.

Debra lee in Brownhills - 11 Dec 17

MASSIVE THANKYOU GUYS for getting me to work and back safe today in bad conditions I cant speak highly enough of this firm neither did they try to charge me any extra at all it was normal price in bad conditions Ive never had a bad experience Ive always used these guys thankyou again

Dave in Brownhills - 22 Oct 17

Terrible experience. Driver talking non stop on His mobile phone throughout the journey. Swerving to avoid other cars and going over a red light. Really terrified Me.and it takes a lot to do that as a rule.... Really needs to be more respectful and helpful to their passengers/customers. Not Happy

Sue in Walsall Wood - 10 Oct 17

Not good I am afraid. Driver refused to help Me. I felt that He was very rude. Drove very badly. Throwing Me around in the seat. breaking for no reason. I am disabled and find it very difficult getting around and rely on Taxi,s. I asked the Driver if He would be so kind as to help Me in getting out the Car. His reply was unrepeatable. I was so upset by this. I now use a taxi company that is so helpful and can,t do enough to help.

Kathy in Chaseterrace - 1 Oct 17

Absolutely terrible. Taxi was late. Driver very rude. I explained I was late for my appointment and had to cancel it. The driver insisted i paid for the taxi never the less. I refused. As the taxi was booked well in advance. I was told You havnt heard the last of this. Sorry but you have seen the last of me. Taken my custom somewhere else

Mary B in Brownhills - 1 Oct 17

Some of the Drivers are very polite. Whereas a lot of them show no respect, whatsoever.very rude infact !!. My experience on the three occasions ive hired them. was very unpleasant. Never again. The one driver had His music ( if you could call it that ) full blast.and humming along to it .... I politely asked Him to turn it down. to no avail. The last Taxi I had, was late.Driver huffing and puffing, because i was not quick enough getting into the car. Then announced He would be dropping Me off. nowhere near My destination. As He had not got time !!. to take Me. As it would make Him late for His next customer. Instead dumped Me on the main road. Two streets away from where I had asked to be taken. Not good enough !!

Rosie in Brownhills - 3 Sep 17

Failed to turn up, asked us to rebook, still didn't turn up, called up to ask what was going on, got told to 'F*** off, you C***' after telling us we were barred for using offensive language! Absolutely disgraceful

Ellen in Brownhills - 26 May 17

Absolutely disgusted in the attitude of the taxi drivers to the local residence, very abusive

karen in Walsall - 6 Jun 16

,the one that picked us up had stained seating and what looked like rubble and mud on the floor, also it didn't smell too pleasant. You don't really want to get in a dirty taxi with your best clothes on

Gary in Brownhills - 28 Apr 16

Fantastic Experience with Driver 92 absolute diamond.

Esme in Rushall - 26 Apr 16

We have had driver 33 twice now, he is the loveliest man ever, so sweet and cheerful :-) realy made me smile and made my day by asking us a riddle and rewarding us with cake!! What an amazing man, definitely needs a raise!