Taxis in Southminster, Essex

Top company, have used a couple of times and never had a issue and always on time which makes a change from other companies used!

What an awful experience. Smoky, uncomfortable taxis but the worst points were 1. They didn't turn up when booked in advance- we called and they came late but we were then late for our appointment 2. They charged us nearly double the price quoted on the phone and were completely lacking in concern when we dared to argue about the price. Never again - there are many other good taxi companies around the area

First time trying to use this company and I won't bother again. I called about 1.5 hours before I needed a pick up from our local station and they asked me to pay in advance which I was happy to do but when we got off the train at our local station the taxi wasn't there. I called and was informed that they had just finished a job but were still 15-20 mins away. The walk home takes about the same time so my husband and i just walked home in the pitch black. Rather infuriatingly, I was told I couldn't have a refund straight away and that I would need to call on the next working day to arrange this. Not happy as I paid in advance in good faith so I feel like I have been ripped off.

They are brilliant, timing, car and service quality are 5 star. Our driver Tony, was very polite and he has comfortable driving skill. Thanks for tonight.

No cab company is perfect, but they are I suppose better than walking. Especially when its raining. Or snowing. Or in a blizzard. Or something like that. Actually, or even when its too hot. They have air-con in most of their motors. Yeah OK, that ain't much use in a blizzard. But it is when its hot. Like it was a couple of weeks back. All sorts of drivers though. Some are stupid, some are OK. I spose much like any other cab company. But, unlike the previous review, I would use them again, but I wont recommend them to anyone, as if I do, they might get too busy and I might not get a cab myself.

Driver looked after us all, on time and helped with luggage....

i used to use wakering taxis a lot then some one recomended a2b taxis so couteouspolitealways on time and best of such good value for money and friendly

Absolutely awful! Booked tonight at 10pm for a taxi for 12pm! For a taxi from Maldon to tiptree was told the price of £26 however they Turned up 40 minuites late and told us £40. Absolutely shocking service, taxi driver was unfriendly and rude. DO NOT USE!

Great service thank you for all the information about Maldon highly recommended

Despite specifying clearly the pick up ( due to another establishment having a similar name ) the cab went to the wrong place. When contacted the operator responded with “ have you never made a mistake ? “ No hint of an apology in fact I was treated like a nuisance. As our call was from a premises that has a large number of cabs ordered each week they have lost a substantial amount of business. Never again.

Really good taxi service unlike other firms in Southend will definitely use again.

Crap crap , and crap ordered a taxi didn't turn up was told we didn't order for specified time , when we actually did , then they hung up as supposedly we where rude , when in actual fact they where rude to us , terrible service and awful customer service .

Terrible customer experience. Called a taxi at 03:11am. They said a 20 minute wait. Still waiting at 3:50am. Called them again and they said 10 minute wait. Called them again and they still couldnt provide a taxi. I had to walk from near Southend Airport to Thorpe Bay. I got home at 5:15am. DO NOT USE THIS TAXI COMPANY!!!

Company fails to respond to correspondence, this does not go away. Information on Director(s) would be useful. Alan Hart, 30.5.19

Needed a cab urgently as a 92 year old relative had had a fall and I needed to get to her house. Was told there would be a 45 minute wait. Will not use Banyards again.

Phoned them with two hours notice. Rang them when they were nearly ten minutes late 'Just on the way to you sweetheart' rang after a further 10 minutes and told her this was turning into a joke and she put the phone down on me! Crap service.

Absolute disgrace of a cab driver who he tell me is also the manager, left my daughter and boyfriend stranded 3 miles from home after midnight and took her phone because her bank card was refused had he driven the 3 miles I could have paid but I'm now expected to do a 2 hour drive to collect phone and pay bill as they will not bring the phone and my daughter doesn't drive.

Excellent service

Great taxi service

Absolutely disgraceful company. Use 334455 if you want a decent taxi service as this one will almost always get the eta wrong and if they arrive way earlier than the eta and your not there they will drive off leaving you to have to book another.

Out in Shoeburyness, I didn't expect to encounter such professional cab company. Friendly all around, from operator to driver. Punctual, reliable and pleasant rides. On top of all that, they have an app to make bookings, besides of slightly lagging depending on location, it is accurate, user friendly and straight forward. KUDOS KUDOS KUDOS. It is a blessing to have you guys! Please add in ratings for drivers in your app if possible, I think they deserve to be acknowledged with their great services!

Reliable honest

They are the most reliable cab firm in Southend. They always give honest waiting times and take the time to call if it's going to be longer. Really lovely drivers and the ladies who answer the phone are really helpful.

Friendly helpful office staff and drivers, they always try to be honest with how long your car will be, any major problems they inform you, always feel like part of the company with the way your treated not just a paying customer. Keep up the good work 333444 Taxis

I would recommend your cabbie for all your needs especially airports, very professional friendly polite drivers, never late always at least 15 minutes early.

After my 85 year old Mum got stranded and then rather lost in Chelmsford after the 2 hourly bus service was cancelled, by chance asked My Cabbie driver directions, was told he was actually going near where she lived to do a pick up, he brought her all the way home to her front door at no charge, would like to thank him very much for helping her, very rare these days!

TOTALLY UNPROFESSIONAL - LEFT STRANDED . Booked 2 return journeys (one Friday, one Saturday) to go to Creamfields music festival in June. Booked at the end of April. Confirmed all details (pick up times/locations, no.of pax) with the driver 3 days before the event. He said he had a driver off with Covid, I asked if there was a possibility of letting us down - was told all would defo be OK. He turned up on the first day in a vehicle for 8 - we were 10. Then he told us he wouldn't be doing the return journey - for both days. When asked why, he told us he had a couple of airport runs (obvs sacked us off to do those instead). When asked what he thought we were going to do to get home, he said we could get a cab off the venue's rank. The whole reason for booking in advance was precisely to avoid having to wait in the rank queue. Had to scrabble around to get another cab company to get the 2 extra passengers into Chelmsford and to get home on both days. All round nightmare.

Drivers need to learn how indicators work! And remember what the speed limit is on Broomfield Road... It's 30mph...

My family have used 'Your Cabbie' for over a year now and would just like to say a big thank you to them for always going the extra mile and for providing such excellent service. Nothing ever seems to much trouble even at short notice, the vehicles are always clean and the drivers always polite.

Not great - 25 mins late - v unapologetic. Then after some road detours decided to charge me a higher fare!

very good

Been using JK taxi for almost 5 years now! amazing service and very reliable. maybe you have the wrong person?

Turned up almost 30 minutes late and was very very rude! AVOID!!!