Taxis in SS22

They are the most reliable cab firm in Southend. They always give honest waiting times and take the time to call if it's going to be longer. Really lovely drivers and the ladies who answer the phone are really helpful.

Friendly helpful office staff and drivers, they always try to be honest with how long your car will be, any major problems they inform you, always feel like part of the company with the way your treated not just a paying customer. Keep up the good work 333444 Taxis

got a cab late from southend to hullbridge arrived within 5 minutes and driver was great.would defiantly use again.

brilliant company always turn up and on time, all drivers ive had have been lovely people polite and friendly, office staff very polite and helpful aswell would recommend 333444 much better than Ac's!!!

Disgraceful company controller Amber accused me of doing something I did not do and then blocked me, never checked any facts or even bother to ring me back just wanted to charge me extra for a fare I did not take my advice is use AC Taxis or one of the other taxi firms,

Driver looked after us all, on time and helped with luggage....

i used to use wakering taxis a lot then some one recomended a2b taxis so couteouspolitealways on time and best of such good value for money and friendly

Despite specifying clearly the pick up ( due to another establishment having a similar name ) the cab went to the wrong place. When contacted the operator responded with “ have you never made a mistake ? “ No hint of an apology in fact I was treated like a nuisance. As our call was from a premises that has a large number of cabs ordered each week they have lost a substantial amount of business. Never again.

Really good taxi service unlike other firms in Southend will definitely use again.

Crap crap , and crap ordered a taxi didn't turn up was told we didn't order for specified time , when we actually did , then they hung up as supposedly we where rude , when in actual fact they where rude to us , terrible service and awful customer service .

Terrible customer experience. Called a taxi at 03:11am. They said a 20 minute wait. Still waiting at 3:50am. Called them again and they said 10 minute wait. Called them again and they still couldnt provide a taxi. I had to walk from near Southend Airport to Thorpe Bay. I got home at 5:15am. DO NOT USE THIS TAXI COMPANY!!!

Company fails to respond to correspondence, this does not go away. Information on Director(s) would be useful. Alan Hart, 30.5.19

Called for a taxi to collect my family and I from Heathrow to home in westcliff the following day. They wanted me to come to the office to pay in person. I explained that I was abroad so please could I pay online or by bank transfer. They said no! Who in this day and age does not accept card payments over the phone or transfer! They wanted me to get someone to go to their office on my behalf to pay for the fare?! So rude and unhelpful on the phone all I got was its our policy. Thankfully I found a 21st century company who allowed me to book and pay online in around 30 seconds and he was there to collect me on time. Job done. Utterly ridiculous company avoid at all costs!!!

Never bother using this company. Taxi booked over a week in advance for a drop off to Southend airport. Taxi never showed and when contacted, stated they had no booking in their system, despite a confirmation email being sent. There excuse was they had changed their operating system, have they never heard of backing up current system and then if needed, manually re-enter any bookings that had not migrated over to the new system.

Ordered a cab from AC a week before a wedding. Called to check during the week that my booking was still confirmed. Cab was due to arrive at 11.45pm. An hour later we were still waiting in the freezing cold. Couldn't get through on the phone. Someone else's AC cab arrived (they hadn't pre-booked!) and we spoke to the office over the cab radio. The woman was rude and unhelpful and incorrectly stated that we had ordered the cab to wrong place. They never even despatched the cab. Awful service.

Me and my boyfriend ordered a cab a couple weeks back and the driver arrived and saw us kiss and drove off.. meaning he didnt want to take us as we were two males kissing!! Terrible dated attitude- avoid !!

Terrible!!! Avoid! Was left waiting over 45 minutes in the pouring rain for no taxi to turn up with the office telling me it was coming. It never did. Tried again last night (as my usual taxi company was insanely busy) was told I couldnt pre order a taxi so called back ten minutes later and then ended up waiting outside the station for 20 minutes for no taxi to turn up once again and no one answering the phone. Waste of time. My pregnant self ended up walking back home in the pitch black darkness. Thanks AC Racio Cabs!

Take quite a while to arrive and are very expensive even for short distances but if you are in a rush OK.

Disappointing service, got almost everything wrong, not recommended

Cheap fare prices, friendly service, drivers are often turning up in just a few minutes after calling up.