Star Cars & Coaches

Andrew Mitchell in Sutton Coldfield - 2 Apr 22

Drivers do not speak English and struggle with basic directions. Pre-booked taxis do not turn up and if you complain all they have to say is "no taxis are guaranteed Rude, unprofessional female phone staff

Susan in B35 - 25 Dec 19

Im not happy...my elderly mum 78, whos got alzheimers booked a taxi on xmas day with star cars and made it clear to the operator she needed extra help from the door to car as she very unstable on her feet they said no problem. When the driver turned up he walked infront of her and she asked can I hold ur arm and he carried on walking and she fell a 78 year old woman who's unstable on her feet with alzheimers. She as badly hurt her both knees as the driver couldn't be bothered to help her. Then he had the cheek to rip her off with the taxi fair. This is a disgrace and wont be using them again.