Double Glazing Repairs in UK

We've used Alpha a couple of times over the last few years. They used to be a decent company to deal with but lately they are unfortunately not. We had many issues on our latest project (all due to products supplied by Alpha). Simon, the owner, couldn't even be bothered to come out and see for himself the issues we had. We still to this day haven't resolved these issues but we will have the last laugh. I wouldn't use Alpha again. They're too concerned on making as much money as they can and not customer service anymore unfortunately.

ended up getting the whole house windows and doors replaced (over 8000pound). They left me with 1 broken window. because there new workers hit it with a hammer by "accident". also most of the windows were not safety proof, which is illegal to install. not only that the door we ordered was wrong. and the wrong way round , ( we specified the door had to open from one side out.) But they ended up installing a door that went the other way. we asked for it to be replaced and asked for a date of when it could be done but was laughed off by the main man who does the installations and answers the phone. He would not give us a date on when he could install a new door. But said " I'll drop a door off and u can install it yourself," - this was to a 85 YEAR OLD WOMAN. we were disgusted with how we were treated.

Very good service from start to finish, polite staff, quality product which i hope to last me years. Have already recommended to friends and family. Thank you