Taxis in Baillieston, Glasgow, Lanarkshire

Brain dead moron taxi driver, double parked, his door open, cars couldn't get past, when challenged, no apology just expletives! He is lucky is door wasn't taken off, putting him and his cab off the road!

Z cars dropped my sister at westburn cemetery at midnight drove away and left her,he was the last person to see her alive ,she was found the next morning,what type of man drives away and leave a 70 year old vulnerable woman in slippers and pyjamas on the worst night in cambuslang for snow why didnt he call his office or go back to my sisters house and tell them,they could have got to cemetery in 5 minutes,it is so hard to accept she could still be here with us if he had only told someone,our hearts are broken

Always unhelpful on the phone - drivers are nice but seems like there are few on the road. Why phone back in 30mins? Can't we just be put in a queue or book a time - gone to hampden cabs more often now.

Absolutely terrible The girls who answer the phone are really cheeky don't listen and so get the wrong pick up address

Would just like to say Z cars, are the best taxi service ever, so helpfull 15year old daughter was left at the Barrowlands tonight after a concert when she got split from her friends, called Z cars and within 1520mins she was home safe after the fast service off there lovely phone staff and drivers, i wouldn't use any other taxi service, if you want a reliable service then call Z car's. Very Happy Customer Mrs Wilson Springhall.

Used these guys over Xmas for a trip of about 10 miles or so. Actually very good pleasant change that the driver asked me how warm I wanted the cab! You don't get that very often.

Cashonly - but only used them a couple times and they've been cheaper than a black cab between Glasgow City and Glenboig/Gartcosh area. Will use them again

I pre booked a taxi for 11:20 to take me to the train station for my train at 11:41. Bare in mind the drive is 5 minutes but I just wanted to give them extra time. My taxi never showed up and I couldnt get through when I tried to phone them. It then showed up 25 minutes late. I stay in a flat so by the time I got my text and got down the stairs it took me 3 minutes. As I reached the front door the taxi drove away and I got a text to say I missed my taxi. I most definitely wont be using this company ever again!!!

I use swift all the time never an issue until today the man said I was too lazy to walk to my house as it was raining and I was running late then told me he wouldnt usually do trips like this as its short and I could have walked

10 minutes wate on a Friday from the airport (EXCELLENT) good friendly chat all the way to the door . Cheers Silver sabb / female driver

07878958734 this driver just gave my girlfriend pure abuse for not having change. Think hes in the wrong profession if he doeant have change. Scumbag is lucky it was a female he was giving the verbal and not me.

Had a fantastic experience starting with the delightful woman on the phone, booked a taxi from bellshill to the hydro in Glasgow, was on time for both and an amazing price for the length of journey and the drivers were really nice, especially Charlie that picked us up at the hydro, had a great laugh with him and would be great if I ever got them again, an amazing experience.

If you want to be late for wherever your going. this the the place to call

Booked taxi for 8:30M as I had an MRI scan at the hospital at 9am. The taxi showed up at 8:55am which made me miss the scan Ive been waiting around a year to get. On top of that, when you call them they say masks must be worn in all our cars.. the driver who showed up had no mask and was coughing and sneezing uncontrollably he told me not to worry its not COVID its the cold. Well 5 days have passed and Im now LOADED with the cold and have to reschedule an operation I had on Monday due to this. Total f**king shambles of a “company”. I was told Id get a call back that day from the manager to complain.. Im still waiting.

Poor, never have a car when you need it, drivers rude and refuse to accept card payment. Avoid if you can

Called an hour before hand to book a taxi for 14:45 as I have a train to catch, still no taxi by 14:53, so I phoned to ask where the taxi was and how long they would be as I was going to miss my train. The woman in the office wouldnt provide me with an ETA and was rude. Not the first time this has happened, they might want to get more polite staff especially when a taxi is ordered for a specific time and does not show up.

Quick and reliable service.

Left me waiting for a taxi for half an hour. When I called to ask when to expect it roughly I was told I had only booked it ten minutes ago, which wasn't accurate as I had the call history in my phone. The woman cancelled my taxi because I said no, I booked it more than 10 minutes ago and am just asking when to expect the taxi, and she said "I can't be bothered with you I'm cancelling your taxi" and hung up. Called back and got similar responses from different staff members. Odd as I have used their service before with no hassle. Also got calls from their number 01698285000 and when I answered they denied calling saying "And why would I want to speak to you?". Peculiar company won't be dialling them again in a hurry!

Quick cab ride of several miles. We bypassed some of the worst traffic thanks to the driver's knowledge and I arrived on time for a business meeting.

Bit of a jerky driver actually but we got into town all in one piece.

Great service at a great price.

Ride of my life

Great service!! 10/10.

The honest to God worse service you'll ever get. Good luck if you dare phone them.

Always on time. Very reasonable.

Unbelievably awful! Hung up on by the controller after the most shocking customer service I ever received by a taxi operator

taxi arrived and was delighted with the service. I have the app but couldn't find where to leave a review. My driver was courteous and helpful and arrived at my dentist in Broomhill in good time. Thank you

I honestly don't know where to start. They are an absolute disgrace. How can you have a taxi company and not provied taxis? Prebooking a car doesn't mean it will show up? Are you serious? Woman waiting for cars at all hours of the night and being told just because you made a booking days ago, doesn't mean it will be fulfilled. They should be ashamed and shut down or at very least, all staff retrained in customer relations and customer retention. Avoid if you want to avoid a headache.

Used app for taxi home from hospital but driver went to wrong place then gave me all sorts of abuse and didn't even take me home they're terrible

Do not use the driver didnt wait even a minute and as soon as i walked out the door he drove off - called cust service and the driver lied saying he waited 6 mins and she told if ur not happy find another company and hung up on me ..... do not use

Avoid this taxi firm at all costs! I booked a taxi in advance using their app. The booking was confirmed, but did not show! I phoned the company up only to find out that there were no taxis available!! I missed the hospital appointment that I was waiting months for. App will be deleted from my phone. Im back up using Uber! Not professional! Avoid!

Left in the cold for an hour. Mid afternoon today missed docs appointment as a result. Do not use this taxi company. Taxi is 3 minutes away is the standard reply no matter how far away the taxi is. They're as useful as a fart in a spacesuit. Not the first time they've done this but will definitely be the last.

I had never used this company before but used them tonight to pick up my daughter from a party and bring her home. Booking a taxi on a Saturday night in Glasgow is near impossible with many companies here refusing to do so. But this was not a problem for them. I called them again to change the time and again. This was no issue at all. Each time I spoke to the operator a man and a woman they were very friendly and polite and thanked me for using them. When my daughter was picked up (13) I was called to let me know they had picked her up safely and wouldn't be long. Very nice people and I'd be happy to use them again. Thank you

Terrible drivers that rip you off

taxi took set of keys from glasgow city to Govan was charged £13 when i asked for receipt i was told he does not give them as company stopped giving receipts ?????????????? WHY