Taxis in BN11

Never use them again absolutely no customer service rude, ignorant and filthy cars

Any time I have tried to get a cab they say to bisybor don't even answer the phone, worst service in England.

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

Rude inconsiderate people! Told me over the phone that I can pay on arrival (I ordered the cab for son who had no money on him), only to fall 20 mins later to say I have to pay in advance (which I offered to do in the first place!) And were so ridiculously rude! Stay away if u prefer to be treated humanely!!!

Absolutely useless company! Wife has been trying for over a month to get email confirmation from them for Access to Work as you need 3 quotes. Wortax and Elite sent within a day, but this company obviously aren't bothered about those with a disability.

It has been one and half month trying to use them. Each time ask for a driver with card machine so I can pay by card. Every time the driver fails to meet this demand, one driver deliberately increased the fees to £2 on card payments. When I agreed he was pissed off and start writing the receipt in an angry way, I told him to calm down and paid by Cash then he tore the receipt apart and refused to give it to me. Another said it is broken, third didn't knew how to use it. I use them to attend 15 mins gathering each Friday, that last one didn't know how to use it and I lost the gathering because of that, I asked him to take me back and he didn't even reload the trip ending leaving me paying £2.6 extra just for him trying to figure out how to use the Card machine. When I called the office, they were like "It is not our fault, we can only apology". I really can't understand that attitude, so I pay £17 just for 10 mins ride to do nothing!

i use this firm at least 3 times a week and have had no problems at all most of the drivers are friendly and courteous and staff are brilliant

I left purse in the cab homeward bound, payment already organised but realised my loss the following day. They wouldn't contact driver until end of day as he wasn't working and asleep. I had to follow up, they didn't bother to call and needless to say, no purse found. They showed no duty of care to their customer at all. Police aware

24/7 when booked very cleans cars Mercedes-Benz also Maserati

Travel absolute anywhere even europe great cars

24/7 amazing services

Booked a dog friendly taxi in advance to take us to my vet appointment only for taxi to turn up and say they dont except dogs !! Phoned through to office to be told the booking shouldnt have been taken as they dont have any dog friendly drivers this time of day ! Fuming as now I wont be able to get to the appointment as its too late to order another taxi and will be charged by vet

Left my daughter stranded, a lone woman in the dark disgusting behaviour. The taxi had been booked, she phoned them 90 minutes in advance. Then just kept lying about when it would arrive. I bet if it was one of there own children they would be as angry as me , her mother. One day there will be another attack on a lone woman, because this taxi company left her stranded. Shame on you.

Booked on app. Waited 30 minutes - phoned and the cab was never coming and we had declined offer of using another cab on basis that we wanted to honourbthe booking we had made with Taxi Link Oh the irony! Very badly let down!

Waited for around an hour for a taxi for my elderly mother in law, I phoned the office to ask what the problem was and the very unpleasant operator said to me youre not going to moan at me mate and she put the phone down on me . Really not what I would expect from a professional outfit . Shocking behaviour . Think the operator needs to be retrained or find a new profession this happened 30/04/22 if the operator is reading this hope youre happy with your behaviour.

Pre paid 30 pounds for a cab to get my son home from Worthing. Because my son was slightly worse for wear tried to tell him it wasnt paid for! Drove him to cash machine to draw out money! Thank god he called me to check. Told him do not pay them the money had already left my account and fate had been pain. Driver kept insisting it hadnt been paid until I asked for his name and driver number! All of a sudden it was all ok. Called firm to complain giving all details of driver, car reg and job number. They hung up on me. Dodgy firm avoid at all cost!

I use GQCars all the time for my business travel They are always on time , very clean cars and smart drivers and when I land coffee on arrival amazing

I received a telephone call on my mobile from this company. I called back, as I was quite shocked that it was a taxi company in Brighton and I live in Scotland. When I called the man on the phone was quite rude, and put the phone down on me, when I enquired how they got my number. I am quite shocked at the lack of customer service and also how they got my data.