Taxis in Shoreham-by-Sea, West Sussex

Never use them again absolutely no customer service rude, ignorant and filthy cars

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

I use GQCars all the time for my business travel They are always on time , very clean cars and smart drivers and when I land coffee on arrival amazing

Left my daughter stranded, a lone woman in the dark disgusting behaviour. The taxi had been booked, she phoned them 90 minutes in advance. Then just kept lying about when it would arrive. I bet if it was one of there own children they would be as angry as me , her mother. One day there will be another attack on a lone woman, because this taxi company left her stranded. Shame on you.

Booked on app. Waited 30 minutes - phoned and the cab was never coming and we had declined offer of using another cab on basis that we wanted to honourbthe booking we had made with Taxi Link Oh the irony! Very badly let down!

Waited for around an hour for a taxi for my elderly mother in law, I phoned the office to ask what the problem was and the very unpleasant operator said to me youre not going to moan at me mate and she put the phone down on me . Really not what I would expect from a professional outfit . Shocking behaviour . Think the operator needs to be retrained or find a new profession this happened 30/04/22 if the operator is reading this hope youre happy with your behaviour.

Pre paid 30 pounds for a cab to get my son home from Worthing. Because my son was slightly worse for wear tried to tell him it wasnt paid for! Drove him to cash machine to draw out money! Thank god he called me to check. Told him do not pay them the money had already left my account and fate had been pain. Driver kept insisting it hadnt been paid until I asked for his name and driver number! All of a sudden it was all ok. Called firm to complain giving all details of driver, car reg and job number. They hung up on me. Dodgy firm avoid at all cost!

pre booked a taxi so that we wouldnt be late for an appointment.taxi came very late 4 minutes before the appointment.phoned to complain and was cut off.awful customer service,any time i have needed a taxi have always used this company,not anymore.

Absolutely useless company! Wife has been trying for over a month to get email confirmation from them for Access to Work as you need 3 quotes. Wortax and Elite sent within a day, but this company obviously aren't bothered about those with a disability.

It has been one and half month trying to use them. Each time ask for a driver with card machine so I can pay by card. Every time the driver fails to meet this demand, one driver deliberately increased the fees to £2 on card payments. When I agreed he was pissed off and start writing the receipt in an angry way, I told him to calm down and paid by Cash then he tore the receipt apart and refused to give it to me. Another said it is broken, third didn't knew how to use it. I use them to attend 15 mins gathering each Friday, that last one didn't know how to use it and I lost the gathering because of that, I asked him to take me back and he didn't even reload the trip ending leaving me paying £2.6 extra just for him trying to figure out how to use the Card machine. When I called the office, they were like "It is not our fault, we can only apology". I really can't understand that attitude, so I pay £17 just for 10 mins ride to do nothing!

i use this firm at least 3 times a week and have had no problems at all most of the drivers are friendly and courteous and staff are brilliant

I left purse in the cab homeward bound, payment already organised but realised my loss the following day. They wouldn't contact driver until end of day as he wasn't working and asleep. I had to follow up, they didn't bother to call and needless to say, no purse found. They showed no duty of care to their customer at all. Police aware

3/3 I had by now missed my train and was late for work, thanks to these disgusting scammers. I have informed the police of the attempted theft, and extortion. I have not used this firm since and will not be in future. Fortunately, there are plenty of other taxi firms in Worthing. So this is no problem for me. They lost out. I regret paying their fee as they had no right over my belongings. That's what they get for being deeply vicious and nasty. I still cannot believe their disgusting behaviour - deliberately distressing a vulnerable person. Well done. They should be ashamed. Their loss.

Pre-booked a minibus via email for a works do in Brighton several weeks in advance. Received text confirmation the same day of pickup, however minibus didn't turn up, leaving us without transport on Brighton seafront in the freezing cold. Phone isn't answered. I'm deeply unsure how this company is still trading - would advise to book elsewhere.

They also didn't turn up to collect 14 guests after our daughter's wedding. They were left stranded and we had to drive them home ourselves at 2 am, 1 hour away from the venue. They promised me that I would be refunded fully, but 8 weeks later, I'm still waiting for the money. Also, their website is a total lie. I am in the process of making an official complaint both to the local licensing authority and Trading Standards. It's shocking that this company is allowed to operate at all.

I booked in advance with them from heathrow to brighton,, and when I arrived with other 10 passengers they did not turn up!!! and their reason was the driver does not want to come!!!! It is really distruptive service!!!

Unreliable. Despite booking and obtaining writen confirmation over 3 weeks in advance, a mini bus for 9 people, the taxi didn't turn up, leaving us all stranded.