Taxis in Brighton, East Sussex

Any time I have tried to get a cab they say to bisybor don't even answer the phone, worst service in England.

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

Never use them again absolutely no customer service rude, ignorant and filthy cars

Took a taxi from Uckfield this morning to Haywards Heath. I booked the taxi and when i booked it I accidentally booked it from Uckfield to Brighton and was given a Quote of £65. I then fixed the booking and it was raised to £70. No gear turned on in the car. no meter just a flat charge. I spoke to another taxi man on the way back and he agreed it was unacceptable. Charging someone for the drive to them isn't listed ANYWHERE on your website and im sure if that truly is how you run the company then you won't be around much longer. Taking advantage of someone who needed to make a very early hospital trip. cost me less then £30 for a non booked taxi....

Excellent

Left my daughter stranded, a lone woman in the dark disgusting behaviour. The taxi had been booked, she phoned them 90 minutes in advance. Then just kept lying about when it would arrive. I bet if it was one of there own children they would be as angry as me , her mother. One day there will be another attack on a lone woman, because this taxi company left her stranded. Shame on you.

Booked on app. Waited 30 minutes - phoned and the cab was never coming and we had declined offer of using another cab on basis that we wanted to honourbthe booking we had made with Taxi Link Oh the irony! Very badly let down!

Waited for around an hour for a taxi for my elderly mother in law, I phoned the office to ask what the problem was and the very unpleasant operator said to me youre not going to moan at me mate and she put the phone down on me . Really not what I would expect from a professional outfit . Shocking behaviour . Think the operator needs to be retrained or find a new profession this happened 30/04/22 if the operator is reading this hope youre happy with your behaviour.

Pre paid 30 pounds for a cab to get my son home from Worthing. Because my son was slightly worse for wear tried to tell him it wasnt paid for! Drove him to cash machine to draw out money! Thank god he called me to check. Told him do not pay them the money had already left my account and fate had been pain. Driver kept insisting it hadnt been paid until I asked for his name and driver number! All of a sudden it was all ok. Called firm to complain giving all details of driver, car reg and job number. They hung up on me. Dodgy firm avoid at all cost!

pre booked a taxi so that we wouldnt be late for an appointment.taxi came very late 4 minutes before the appointment.phoned to complain and was cut off.awful customer service,any time i have needed a taxi have always used this company,not anymore.

I received a telephone call on my mobile from this company. I called back, as I was quite shocked that it was a taxi company in Brighton and I live in Scotland. When I called the man on the phone was quite rude, and put the phone down on me, when I enquired how they got my number. I am quite shocked at the lack of customer service and also how they got my data.

I called the company that I have been using for 5 years to ask for a cab. I was told that the company was to busy to send me a cab. I asked if they knew of an alternative number and they hung up without warning. No customer service whatsoever.

Taxi to Gatwick airport- 12 year old taxi not fit for purpose. Dirty scruffy, dangerous pulling on the motorway. Driver was scruffy too - never again